Navitus Health Solutions · 1 day ago
Sr. Client Services Executive I
United States
Full-time
Onsite
Senior Level
$83K/yr - $101K/yr
7+ years expNavitus Health Solutions is dedicated to making medications more affordable and is seeking a Senior Client Services Executive to manage existing PBM clients. This role involves developing long-term account strategies, ensuring client retention, and leading a team of coordinators to meet corporate strategic goals and enhance customer satisfaction.
Health CareInformation Technology
Responsibilities
Support/back up the CSE, Senior CSC and CSC responsibilities
Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports
Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients
Conduct Client training (Client Portal Site, Navi-Claim, etc.)
Assist with escalated member/Client issues requests
Manage Clients
Travel to Client sites
Proposal creation
Manage coordinator(s)
Other duties as assigned
Qualification
Required
Bachelor's degree in business, marketing, or related area preferred
Knowledge of PBM or health care industry required
At least 7 years of successful experience interfacing directly with clients in health care, PBM or related field
Strategic thinking ability and skills to prepare business plans and execute them appropriately in order to accomplish business objectives
Ability to work independently and prioritize work in order to meet client needs
Strong team orientation, commitment to sales and client service and desire to succeed
Willingness to travel as needed to meet goals
Excellent verbal and written communication, presentation and negotiation skills required
PC skills; Microsoft Office, Email, and Internet
Ability to manage coordinator level resources
Valid State Driver's License and current Automobile Insurance Policy
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
Benefits
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
Company
Navitus Health Solutions
Navitus Health Solutions LLC is a full service, URAC-accredited pharmacy benefit management company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
George Hepburn
SVP and Chief Financial Officer
Peter Beste
CFO
Recent News
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