OnPath Credit Union · 2 days ago
Mortgage Loan Officer
Metairie, LA
Full-time
Onsite
Mid Level
$54K/yr - $54K/yr
3+ years expOnPath Credit Union is seeking Mortgage Loan Officers to join their team, focusing on providing financial services to their members. The role involves assisting customers through the mortgage loan application process and building strong relationships to increase mortgage lending.
Financial ServicesLendingNon Profit
Responsibilities
Conducts daily business interactions and maintains constant alignment with OnPath’s mission, culture, and core values and core behaviors
Initiative and judgment are required in the absence of specific direction from management
Ensures value through decision making that supports credit union goals and interests while upholding OnPath’s service standards and ethics
Increase OnPath’s mortgage lending by assisting customers and members from the loan application process through the closing of the mortgage loan
Successfully complete XINNIX training program within assigned time if under three years of experience
Successfully complete other department required training within specified time
Satisfy all NMLS requirements to obtain required license (training, testing, and background check)
Develop strategic business partners to create a strong referral network
Prospect daily to increase networking and contacts, both face-to-face and telephone contact
Build relationships with customers and OnPath members to provide them with the products and services to meet their needs
Participate in OnPath sponsored events and education classes as applicable
Consistently exceed member expectations
Take thorough loan applications following all applicable regulations
Coordinate all aspects of the mortgage loan application process
Communicate effectively with peers, members, and management
Meet and exceed loan production standards as set annually based on credit union goals and seat goal requirements
Actively cross-sell additional OnPath products and services
Keeps promises and commitments, earns and maintains trust of others by acting consistently with words and actions
Is direct and truthful by providing straight, honest feedback
Keeps confidence, and is dedicated to the highest standards of integrity, honesty, and trust
Holds self and others accountable for professional and ethical behavior as defined by OnPath Federal Credit Union’s mission, culture, and values
Continually works to expand knowledge of what goes on in other parts of the credit union
Communicates with clarity and direction, and provides frequent exchange of direct, consistent, constructive feedback
Resolves conflict, recommends solutions, and monitors their progress
Maintains positive relationships, shares credit for accomplishments, celebrates success of others, and takes responsibility for mistakes
Abides by OnPath’s commitment to a Sales and Service Culture
Agrees to stay informed on OnPath products and services to provide the right product to the right member at the right time for the right reason
Performs such tasks as may be assigned by his/her supervisor, which is commensurate with the position
Encourage and develop cooperation among peer members to ensure a 'team effort' and commitment to the established Service Expectations
Leads by example, takes initiative, and is open to change
Help create a positive and consistent attitude in your department by owning issues and following up when necessary
Participate in continuing education as approved
Performs such tasks as may be assigned by his/her supervisor, which is commensurate with the position
Holds self and others accountable for professional and ethical behavior as defined by OnPath Federal Credit Union’s mission, culture, and values
Continually works to expand knowledge of what goes on in other parts of the credit union
Maintains positive relationships, shares credit for accomplishments, celebrates success of others, and takes responsibility for mistakes
Promote and maintain a positive image of the credit union to assigned personnel, members, and the community
Maintain professional, respectful, persuasive communication and a courteous attitude when working will internal and external members
Acts as a voice of the credit union
Keeps promises and commitments, earns and maintains trust of others by acting consistently with words and actions
Is direct and truthful by providing straight, honest feedback
Keeps confidence, and is dedicated to the highest standards of integrity, honesty, and trust
Abides by OnPath FCU’s commitment to a Sales and Service Culture
Agrees to stay informed on OnPath’s products and services to provide the right product to the right member at the right time for the right reason
Participate in community outreach by volunteering to work at different volunteer opportunities presented throughout each year
Qualification
Required
Successfully complete XINNIX training program within assigned time if under three years of experience
Successfully complete other department required training within specified time
Satisfy all NMLS requirements to obtain required license (training, testing, and background check)
Develop strategic business partners to create a strong referral network
Prospect daily to increase networking and contacts, both face-to-face and telephone contact
Build relationships with customers and OnPath members to provide them with the products and services to meet their needs
Participate in OnPath sponsored events and education classes as applicable
Consistently exceed member expectations
Take thorough loan applications following all applicable regulations
Coordinate all aspects of the mortgage loan application process
Communicate effectively with peers, members, and management
Meet and exceed loan production standards as set annually based on credit union goals and seat goal requirements
Actively cross-sell additional OnPath products and services
Keeps promises and commitments, earns and maintains trust of others by acting consistently with words and actions
Is direct and truthful by providing straight, honest feedback
Keeps confidence, and is dedicated to the highest standards of integrity, honesty, and trust
Holds self and others accountable for professional and ethical behavior as defined by OnPath Federal Credit Union's mission, culture, and values
Communicates with clarity and direction, and provides frequent exchange of direct, consistent, constructive feedback
Resolves conflict, recommends solutions, and monitors their progress
Maintains positive relationships, shares credit for accomplishments, celebrates success of others, and takes responsibility for mistakes
Abides by OnPath's commitment to a Sales and Service Culture
Agrees to stay informed on OnPath products and services to provide the right product to the right member at the right time for the right reason
Promote and maintain a positive image of the credit union to assigned personnel, members, and the community
Maintain professional, respectful, persuasive communication and a courteous attitude when working will internal and external members
Acts as a voice of the credit union
Participate in community outreach by volunteering to work at different volunteer opportunities presented throughout each year
Exceptional work ethic
Strong oral and written communication skills
Excellent interpersonal skills
Superb listening skills
Good presentation skills
Foundational sales skills
Quality team player
Demonstrated proficiency in Microsoft Outlook, Word, Excel, PowerPoint
Experience with CALYX or other Mortgage Loan Origination System
Knowledge of the mortgage and/or real estate market
Preferred
Preferred three-year previous mortgage origination experience
Bachelor's degree preferred or a combination of education and work experience in sales and/or real estate
Enthusiastic: Shows intense and eager enjoyment and interest
Innovative: Consistently introduces new ideas and demonstrates original thinking
Dedicated: Devoted to a task or purpose with loyalty or integrity
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Company
OnPath Credit Union
Communities thrive when their residents make educated financial decisions: How do I get the home I want? When is the best time to purchase a vehicle? What are my best options when choosing a checking or savings account? At OnPath Federal Credit Union, we help members clearly define their needs, identify solutions and help them customize the financial products and services that best satisfy their unique situations.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Plaisance
EVP - Chief Information Officer
Kristen DeDual, CCE
Chief Operations Officer
Recent News
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