Amazon · 1 day ago
Sr. UX Researcher, AFT - Experience Design
Bellevue, Washington, USA
Full-time
Onsite
Senior Level
$137K/yr - $226K/yr
5+ years expAmazon is seeking a Senior UX Researcher to join their Fulfillment Technologies Experience Design team. This role involves leading user research projects to improve the experiences of fulfillment center associates and operators, while also mentoring team members and collaborating with cross-functional teams.
Artificial Intelligence (AI)DeliveryE-CommerceRetail
Responsibilities
Identify user problems and needs, proactively initiate the research process, deliver high quality research plans and actionable insights, and influence stakeholders to positively impact experiences within Amazon’s global fulfillment network
Define and build AFT's global research discipline while mentoring researchers, designers, and team members in methodologies and best practices
Foster cross-team collaboration across countries to elevate research standards and improve fulfillment center operations
Work with cross-functional teams of designers, product managers, and engineers to identify research topics, build research roadmaps, and execute both formative and evaluative studies using diverse methods
Communicate insights and recommendations while advocating for users to enhance the experience of fulfillment center associates and operators
Qualification
Required
5+ years of proven success leading User Research projects with demonstrated impact experience
5+ years of hands-on work with: field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design experience
Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
Experience in leading User Research projects with demonstrated impact
Experience with field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design
Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
Experience with behavioral data collection, quantitative data analysis, and statistics
Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)
Preferred
Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
Experience in a technical field (software development, network development, IT, other related)
Experience with UX Research in non-US markets
Experience working in a highly Agile/Scrum environment
Benefits
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-08
Maryland Daily Record
2026-01-08
Company data provided by crunchbase