ACE Hardware ยท 1 day ago
WLA Customer Fulfillment Center Manager
Store 613 - B2B CFC - Lenexa, KS
Full-time
Onsite
Mid Level
$50K/yr - $65K/yrAce Retail Group (ARG) is a division of Ace Hardware Corporation, one of the largest hardware retailers in the United States. They are seeking a WLA Customer Fulfillment Center Manager to oversee operations at the fulfillment center, ensuring efficient order processing and customer service while fostering sales growth and team leadership.
Retail
Responsibilities
The Commercial Fulfillment Center Supervisor is knowledgeable about and capable of working within existing Westlake systems. Critical to the success of this position, are a clear understanding of product ordering, receiving, special sourcing, inventory management, maintaining minimum presentations, filling and delivering larger volume sales orders
In cooperation with the Business Development Manager and stores, the Commercial Fulfillment Center Supervisor will manage the correct ringing of sales to any store which owns an account that is being fulfilled through the Fulfillment Center
The Commercial Fulfillment Center Supervisor will be responsible for all Fulfillment Center operations including handling all incoming orders, picking, packing and delivering of product to customer sites along with reordering and restocking product as needed
The Commercial Fulfillment Center Supervisor will assist in the recruitment, hiring, training and leading the Fulfillment Center team
Sales growth and account development will be a natural by-product of the fulfillment center activities. Commercial Fulfillment Center Supervisors will coordinate with all store General Managers and their teams along with the Business Development Manager to grow sales based on realization of sales opportunities
Commercial Fulfillment Center Supervisors will have regular and direct contact with commercial customers via phone, email, online, deliveries etc. This contact will serve as a conduit to grow sales based on customer needs and the overall demand cycle of these customers
Perform other related duties and special projects as assigned
Qualification
Required
High School or GED equivalent required
Understanding of retail operations, inventory management and business fundamentals
Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities
Able to foster teamwork and collaboration
Can motivate others both internal and external to perform enthusiastically
Must have excellent communication, written and verbal, and attention to detail and follow up
Excellent PC skills including knowledge of Excel, Word, PowerPoint & Outlook
Ability to work independently with little or no supervision
Ability to work flexible hours
Must have excellent follow through habits and professionalism
Valid driver's license and good driving history
Travel as required
Standing, walking, lifting (up to 50lbs.) and climbing
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
Founded in 1924
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase