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Palmetto Moon · 2 days ago

Store Sales Manager - Lynchburg

Lynchburg 0054 - Lynchburg, VA 24502

Full-time

Onsite

Mid, Senior Level

3+ years exp

Palmetto Moon is seeking a Store Sales Manager responsible for the overall leadership, financial performance, team development, and operational excellence of the store. This role drives sales, ensures exceptional customer experience, and creates a results-oriented, high-performing team culture.

ConsumerE-CommerceRetailTextiles

Responsibilities

Drive store revenue and profitability by setting and achieving sales goals, KPIs, and conversion targets

Lead by example in delivering exceptional customer service and cultivating a service-first culture

Implement selling strategies that maximize results and elevate the in-store customer experience

Directly manage and develop a team of 10+ employees, including hiring, onboarding, scheduling, coaching, and performance evaluations

Conduct regular performance appraisals to assess development needs and create individualized growth plans

Identify and build internal bench strength to support succession planning and long-term talent development

Lead with a focus on accountability, teamwork, and results

Ensure full compliance with all company policies, safety procedures, and training standards

Monitor and respond to business trends, traffic patterns, and customer behavior to drive operational effectiveness

Build effective cross-functional partnerships with the District Manager, Visual Merchandising Manager, HR, and other key leaders to support district and company-wide goals

Schedule staff strategically within labor budget guidelines and make real-time adjustments based on business trends

Maintain and execute outstanding visual merchandising and floor sets aligned with brand standards

Partner with the Visual Merchandising Manager to ensure visual directives are implemented accurately and timely

Ensure store cleanliness, organization, and presentation always meet company expectations

Monitor and analyze key financial metrics including sales, labor, shrink, and expense control

Use reporting tools to assess performance and create action plans to meet or exceed business targets

Hold the team accountable for executing store initiatives that align with company objectives

Qualification

Analytical skillsRetail experienceTeam leadershipMicrosoft OfficePoint-of-sale systemsVisual merchandisingCommunication skillsInterpersonal skillsOrganizational skillsProblem-solving skills