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Mayo Clinic · 1 day ago

Manager, Communications - Content Delivery

Rochester, MN

Full-time

Onsite

Mid, Senior Level

$119K/yr - $173K/yr

5+ years exp

Mayo Clinic is a top-ranked healthcare provider recognized for its commitment to patient care and employee development. The Manager of Communications - Content Delivery will oversee strategic communication initiatives across various channels, enhancing content discoverability and operational efficiency while ensuring cohesive storytelling across teams.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Provide strategic oversight for YouTube, optimizing channel governance, publishing standards, and performance reporting

Lead a modern, data-driven internal communications channel strategy that supports personalization and enhances staff experience

Establish and operationalize content optimization standards (SEO, clarity, structure, metadata, discoverability) across all delivery channels

Strengthen cross-functional planning across Communications Department teams to ensure cohesive storytelling and reduce duplication

Enhance workflow governance and operational efficiency, including Workfront oversight and preparation for AI-enabled and automated content processes

Qualification

Content optimizationDigital communication strategyProject managementYouTube managementCross-functional coordinationProfessionalismWritten communicationOral communicationAdaptabilityCollaboration

Required

Requires a bachelor's degree in a related field plus 5 years of relevant work experience

Strong written and oral communication skills

Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy

Knowledge of channels for communication and the ability to build effective communication and engagement strategies

Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges

Demonstrated ability to deliver impactful results

Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement

Must understand how to deal with and navigate ambiguity, and act without having the total picture

Adaptable or flexible

Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency

Role models service excellence

Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit

Demonstration of strong management skills including strategy and visioning, change management, resource management, and sound judgment are required

Demonstrated use of management principles of delegation, organization and execution to maximize the value of projects and initiatives is also essential

Excellent interpersonal skills to include presentation, negotiation, persuasion, team facilitation, constructive feedback and written communications skills are required

Superior project management experience, knowledge and skills must be demonstrated

Incumbent must have the ability to independently manage a varied workload of projects with multiple priorities

Demonstrates interest in continuous learning and professional development, in addition to functional area expertise