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Brown & Brown · 1 day ago

Commercial Lines Account Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$90K/yr - $120K/yr

15+ years exp

Brown & Brown is a company built on meritocracy that rewards self-starters committed to customer service. The Commercial Lines Account Manager will manage account service plans and develop client relationships for professional liability insurance.

Insurance

Responsibilities

Build and strengthen relationships with existing clients. Develop an understanding of their business, provide a consultative approach to manage their professional liability risks, and uncover ways to better serve their needs

Develops and oversees service plans for each client determining and understanding their needs and requirements. Ensures proper resources from within the office are involved with the client. Plans, organizes and leads internal meetings related to the service plan

Plans, organizes and leads client meetings

Supervises and reviews the preparation of marketing submission packages to obtain quotes on new and renewal business. Coordinates and monitors the marketing of accounts; negotiates terms and pricing with carriers

Assigns the preparation of proposals, enrollment material, master certificates, loss prevention materials and guides; reviews the work product of Account Specialists to ensure accurate and timely completion

Develops and oversees the implementation of program communication strategies to generate growth in enrollment for voluntary direct enrollment accounts. Monitors utilization of on-line processing systems

Plans and organizes periodic claim review meetings with client and carrier claim department (or Lancer Claims Services as applicable). Reviews large loss notices and disclaimers; brings potential issues to attention of Producer and CalSurance management immediately

Reviews policies and midterm coverage endorsements for accuracy and conformance to quotation

Reviews the work of Account Specialists and ensures the accuracy of all account level financial records/ reporting including reconciliations, premium invoicing, surplus lines taxes, broker fee obligations, etc

Keeps management apprised of developing opportunities and risks with client accounts

Qualification

California P&C Insurance LicenseProfessional Liability InsuranceAgency Management SystemsClient Relationship DevelopmentMicrosoft OfficeBachelor's DegreeConfidentiality

Required

Valid California P&C Insurance License

15 years' experience in Professional Liability Insurance

7 years' experience in an Account Manager (or similar) position with proven ability to develop and further client relationships

Strong technical skills including proficiency with agency management systems

Proven track record working with large, complex accounts

Bachelor's degree and experience placing or underwriting financial institutions E&O and D&O is required

Proficiency with Microsoft Office – Excel, Word, PowerPoint and Outlook

Ability to maintain a high level of confidentiality

This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position