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True Manufacturing · 1 day ago

Benefits Specialist

O'Fallon, MO

Full-time

Onsite

Entry, Mid Level

$50K/yr - $70K/yr

2+ years exp

True Manufacturing is a company that specializes in providing quality manufacturing solutions, and they are seeking a Benefits Specialist to assist with the administration of various insurance and leave of absence programs. The role involves supporting employees with enrollment, benefits claims, and compliance with company policies and laws.

CommercialConsumer GoodsIndustrial

Responsibilities

Assist team members with new hire enrollment, life changing events, open enrollment, leave of absence questions (including FMLA), benefits claim issues, and insurance questions via in person, phone calls, or emails

Conduct new hire orientation

Perform quality checks of benefits- and leave-related data

Assist employees regarding benefits claim issues and plan changes

Distribute all benefits enrollment materials and determine eligibility

Enroll employees with carriers and process life status changes

Respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other inquiries

Assist with planning and conducting wellness events

Assist with reconciling monthly vendor billing with the appropriate allocations

Provide phone support to HR department as needed

Run standard reports and perform ad hoc reporting as requested

Communicate with team members to provide guidance and direction on True’s leave policies

Communicate frequently with managers and supervisors to provide status updates on team members’ leaves of absence

Process multiple leave requests daily to ensuring adherence to all company policies as well as State and Federal laws

Respond to calls from healthcare providers requesting clarification of certification requirements

Maintain coding of timecards within the HRIS system

Other duties as assigned

Regular and reliable attendance is required

Qualification

Benefits administrationHRIS experienceBenefits lawsPHR/SPHR/SHRM CPOnline benefit enrollmentPayroll system managementCustomer serviceOrganizational skillsCommunication skillsTime management

Required

High School diploma or general education degree (GED) required

Two or more years related benefits experience required

Knowledge of employee benefits and applicable laws

Prior experience working with an HRIS required

Online benefit enrollment experience required

Demonstrated accuracy and productivity in a changing/fast paced environment with constant interruptions

Professional, pleasant and positive demeanor with an emphasis on internal customer service and team work; proven ability to interact professionally with outside vendors

Ability to handle challenging and stressful situations and respond appropriately with a diplomatic approach while proactively prioritizing multiple deadlines

Demonstrated ability working with mathematical and basic accounting principles

Ability to handle sensitive, confidential information and maintain confidentiality where necessary

Proficient with Microsoft Office Suite or similar software

Excellent verbal and written communication skills

Excellent organizational and time management skills

Comfortable presenting information to large groups

Regular and reliable attendance is required