Digital Federal Credit Union · 1 day ago
Teller, Andover, MA, Full-Time, Onsite
Digital Federal Credit Union is the largest credit union headquartered in New England, serving over one million members. They are seeking a Teller to contribute to their success by accurately processing transactions, providing excellent service, and helping members achieve their financial goals.
BankingFinanceFinancial Services
Responsibilities
Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing
Perform Teller duties as needed. Accurately process all transactions such as deposits, withdrawals, loan payments and check cashing. Complete member requests for money orders, treasurer’s checks, stop payments, bonds, gift cards, check orders, account file maintenance and create and issue plastic cards. Balance coin machine and daily work with minimal errors and in a timely manner while maintaining a cash variance record within guidelines
Understand and explain all DCU products and services and complete member requests
Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships, educating and cross selling appropriate products and services and advising members of self-service options
Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses
May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments
Continuously identify and submit efficiency and process improvement ideas
Perform other job-related duties as assigned
Qualification
Required
High School Diploma or equivalent
Prior cash handling experience
Excellent verbal communication skills
Consistent attention to detail
Strong technical skills (Word, Excel, Email)
Preferred
Previous customer service experience
Company
Digital Federal Credit Union
DCU is a credit union that offers personal and business banking solutions.
Funding
Current Stage
Late StageLeadership Team
Recent News
WBJournal.com
2025-12-11
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