Neighbors Federal Credit Union · 1 day ago
Receptionist
Denham Springs, Baton Rouge, LA, US
Full-time
Onsite
Entry Level
$17.28/hr - $17.38/hr
1+ years expNeighbors Federal Credit Union is seeking a Receptionist to greet lobby guests and provide efficient service. The role involves handling member requests, preparing documents for new accounts, and maintaining a clean lobby area.
Financial Services
Responsibilities
Represent the credit union to members in a courteous, professional manner. Provide prompt, efficient and accurate service
Greet and receive members and guests, determine nature of business, handle request or refer to appropriate department/s
Assist members with basic member requests/transactions
Prepare necessary documents to assist member services staff with new account opening
Handle instant issue debit card requests
Answer incoming calls
Keep lobby area clean and organized
Wipe down and sanitize ITMs daily
Maintain knowledge of and comply with federal regulations such as the Bank Secrecy Act as well as credit union security protocols as it relates to this position
Assist with other duties assigned by management
Qualification
Required
High School diploma or equivalent
Ability to read and write
Ability to effectively and efficiently communicate orally, in writing, and by phone
Ability to effectively deal with members (friendliness, tact and diplomacy)
Ability to work effectively with people
Ability to learn, apply knowledge and communicate credit union products and services
Ability to use and learn office machines (i.e., copier, fax, terminals)
Ability to navigate through Microsoft Office products proficiently
Preferred
One to two years' experience as an Administrative Assistant and/or Customer Service
Company
Neighbors Federal Credit Union
Neighbors Federal Credit Union is a credit union offering consumer and business services to anyone who lives, works, or worships.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jody Caraccioli
CFO
Recent News
Bank Automation News
2025-02-13
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