This job has closed.

Powerhouse Arts, Inc. · 1 day ago

Technology Services Director

Brooklyn, NY

Full-time

Onsite

Director/Executive

$125K/yr - $135K/yr

12+ years exp

Powerhouse Arts, Inc. is a not-for-profit organization committed to creative expression and community engagement. They are seeking a Tech Services Director to oversee all technology functions, ensuring that digital infrastructure and tools empower staff and artists while enhancing operational excellence.

ArtEducationNon Profit

Hiring Manager

Yarisbeth Sagardia, SHRM-CP

Responsibilities

Oversee all IT/Tech operations, including network management, infrastructure, business systems use, and systems administration

Provide strategic leadership, guidance and support for internal Tech Services team member(s) and external partners (MSP, consultants, vendors) to deliver consistent, high-quality support

Partner with teams across PHA to understand their technical needs, and to identify pain points and opportunities where technology can streamline process, enhance efficiency, accessibility, and creativity

Establish and uphold standards, documentation, and tech governance policies and procedures for systems, integrations, and data management

Manage implementation, training, and ongoing enablement to build confidence and adoption across teams

Collaborate with Finance on IT budgeting, forecasting, and resource planning

Champion thoughtful change management to ensure technology transitions are smooth, inclusive, and mission-aligned

Ensure technology decisions consider security, compliance, scalability, and total cost of ownership

Communicate clearly with non-technical stakeholders, aligning expectations, timelines, and outcomes

Act as a trusted advisor to senior leadership on technology risk, investment, and innovation

Serve as a manager to the tech team (comprised of employees and external vendors)

Guide the organization’s digital strategy by defining Powerhouse Arts’ application roadmap and long-term data automation vision

Own the organization’s technology and IT roadmap, ensuring systems evolve in step with organizational growth and priorities, and remain connected, coordinated, and part of a single solution set

Serve as the strategic partner to department leaders, translating business goals into scalable, secure, and sustainable technology solutions

Lead requirements gathering and discovery with stakeholders to understand workflows, constraints, and desired outcomes before solutioning

Design and oversee systems architecture across applications, infrastructure, integrations, and data flows to support organizational needs

Evaluate, select, and implement technology solutions aligned to business use cases, cost, risk, and long-term strategy

Advise the organization on security issues and implement ways to protect the organization from potential hacks and other IT-related risks

Qualification

IT leadershipNonprofit experienceProject managementEnterprise SaaS systemsSystems architectureCommunication skillsProblem-solvingCollaboration skills

Required

12+ years of progressive experience in IT/Tech leadership or technology services management

Minimum 5 years working in nonprofit organizations, with the ability to balance innovation, mission alignment, and cost-efficiency

Proven success leading complex projects under tight timelines and evolving priorities

Exceptional communication, documentation, and collaboration skills, with the ability to translate technical concepts into meaningful solutions for diverse stakeholders

A commitment to creativity, problem-solving, and building systems that strengthen Powerhouse Arts' mission and community

Familiarity with enterprise SaaS systems including, but not limited to, Google Workspace, Microsoft 365, Box, Zoom, Slack, Adobe Creative Cloud, Asana, Okta, 1Password, Wix, Shopify, MDM Tools