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Hyatt House · 3 days ago

Director of Sales

Charlotte, NC

Full-time

Onsite

Director/Executive

$80K/yr - $85K/yr

6+ years exp

Hyatt House is a hospitality company focused on creating a sense of belonging for travelers. The Director of Sales is responsible for overseeing the Sales and Marketing operations of the hotel, managing budgets, forecasting revenue, and leading a team to maximize hotel revenues while ensuring exceptional customer service.

Hospitality

Responsibilities

Direct oversight of the Sales and Marketing operation of the hotel

Responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings

Supervision of sales managers, trainees, interns, and administrative staff

Recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues

Proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts

Prospect, attend networking events and have an impact in the community

Qualification

Hotel Sales ExperiencePre-opening ExperienceMicrosoft WordMicrosoft ExcelCustomer ServiceCultural AwarenessCommunication SkillsLeadership Skills

Required

6 years or more of progressive hotel Sales experience (typically with Hyatt)

Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds

Demonstrated history of success

Results driven, energetic, and focused

Service oriented style with professional presentations skills

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel