University of Kentucky · 1 day ago
STEPS Administrative Support Associate
Greater Lexington Area
Full-time
Onsite
New Grad, Entry Level
$17.20/hr - $27.31/hrThe University of Kentucky is seeking a STEPS Administrative Support Associate to provide comprehensive administrative, operational, and analytical support. The role involves managing faculty affairs processes, ensuring compliance, and delivering high-quality customer service while maintaining strong relationships with various stakeholders.
Education
Responsibilities
Provides comprehensive administrative, operational, and analytical support across faculty affairs, outreach operations, provider compliance, and departmental customer service functions
Manages complex processes related to faculty appointments, promotions, reappointments, tenure reviews, and credentialing, ensuring accuracy, compliance, and timely completion of all required actions
Serves as a primary liaison for faculty members, departmental leadership, review committees, and administrative partners, supporting dossier preparation, documentation standards, and regulatory requirements
Oversees the coordination of external outreach sites by facilitating provider onboarding, training, system access, and ongoing partner support
Maintains strong relationships with outreach leadership and clinical teams, helping streamline operations, resolve issues, and implement process improvements that enhance partner satisfaction and program effectiveness
Monitors provider documentation compliance by tracking completion metrics, identifying trends in noncompliance, and collaborating with providers and leaders to improve accuracy and timeliness of clinical documentation
Extracts, analyzes, and reports clinical data from EHR and other systems to support billing, auditing, and operational reporting needs, ensuring data integrity and adherence to privacy standards
Delivers general administrative support and high-quality customer service to internal and external stakeholders, assists with special projects, and actively engages in professional development
Qualification
Required
Knowledge of faculty affairs processes, credentialing requirements, and documentation standards
Knowledge of EHR systems, clinical workflows, and HIPAA privacy regulations
Skill in organizing, tracking, and managing detailed records and databases
Skill in extracting, interpreting, and reporting data for compliance and operational needs
Skill in clear, professional communication with faculty, providers, and partner sites
Ability to manage multiple deadlines while maintaining accuracy and attention to detail
Ability to troubleshoot documentation issues and resolve operational challenges
Ability to build positive working relationships and provide high-quality customer service
Ability to maintain strict confidentiality and exercise sound judgment
Ability to adapt to changing priorities and work independently or collaboratively
Company
University of Kentucky
The University of Kentucky is a public, research-extensive, land grant university dedicated to improving people's lives through excellence in teaching, research, health care, cultural enrichment, and economic development for over 150 years.
Founded in 1923
10001+ employees
H1B Sponsorship
University of Kentucky has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (136)
2023 (113)
2022 (112)
2021 (120)
2020 (113)
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
U.S. Department of Education
2022-01-19Grant· $1.25M
Leadership Team
Angela Martin
VP Financial Planning and Chief Budget Officer
Gary Johnson
Chief Innovation Officer & Vice President of Pharmacy Services
Recent News
Lane Report | Kentucky Business & Economic News
2025-09-24
Medical Xpress - latest medical and health news stories
2025-08-27
Medical Xpress - latest medical and health news stories
2025-07-25
Company data provided by crunchbase