City National Bank ยท 1 day ago
Customer Service Representative - Versailles Downtown
Versailles, KY, US
Full-time
Onsite
New Grad, Entry LevelCity National Bank is a leading bank in the region seeking passionate individuals to join their team as Customer Service Representatives. The role involves providing exceptional customer service, addressing inquiries, processing transactions, and educating customers on banking products and services.
Banking
Responsibilities
Provide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues
Serve as the first point of contact for customers, representing the bank in a professional and helpful manner
Identify and assess customers' needs to recommend appropriate banking products and services
Process transactions accurately and efficiently, including deposits, withdrawals, and transfers
Educate customers on self-service options and assist with online and mobile banking inquiries
Maintain accurate customer records and documentation in compliance with banking regulations
Collaborate with internal teams to address complex customer issues and ensure prompt resolution
Qualification
Required
High school diploma or equivalent
Excellent communication skills, both verbal and written
Strong problem-solving abilities and attention to detail
Proficient computer skills and familiarity with banking software and systems
Ability to work in a fast-paced environment and adapt to changing priorities
Professional demeanor and ability to build rapport with customers
Preferred
college degree preferred
Previous customer service experience in a banking or financial institution is a plus
Benefits
Health insurance
Retirement plans
Paid vacation
Company
City National Bank
City has been delivering innovative banking products and supporting its local communities for more than 65 years, proudly serving consumers and businesses in more than 95 locations across West Virginia, Kentucky, Virginia and Ohio.
Founded in 1957
501-1000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Late StageLeadership Team
Ed Wright
Partner
Guy Johnston
Chief People Officer
Company data provided by crunchbase