Vertiv · 1 day ago
Sr. Program Manager – AI-Enabled Solution Configurator
Delaware, OH, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expVertiv is a global critical infrastructure and data center technology company, and they are seeking a Sr. Program Manager to lead the development of a modular solution configurator. This role involves orchestrating a multi-BU program with significant business impact, requiring strong program leadership and cross-functional influence.
Data CenterInformation TechnologyIT InfrastructureTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Lead the strategy, execution, and delivery of the modular configurator program across its phased roadmap—from initial rack/enclosure selector to full AI-enabled solution configurator
Own overall program performance: scope, schedule, budget, quality, and alignment to business requirements
Establish and manage an integrated master plan covering development, knowledge ingestion, testing, user acceptance, and commercial rollout
Drive risk management, dependency mapping, and issue resolution to keep the program on track
Serve as the primary interface between product lines (UPS, rack PDUs, racks/enclosures, DC power, thermal/CDU, remote management), engineering, IT, marketing, sales, and regional organizations
Facilitate decision-making across stakeholders and maintain alignment on requirements, priorities, and release sequencing
Coordinate with offering management to ensure the configurator’s roadmap reflects portfolio strategy, SKU rationalization, and global/regional needs
Partner with knowledge managers for each product category to define rules, constraints, compatibility logic, and data structures
Ensure technical data, documentation, pricing logic, and configuration rules are accurate, current, and consistently structured for automation and AI-based reasoning
Oversee the integration of digital assets: CAD libraries, thermal/power constraints, product attributes, and solution-level dependencies
Lead the development of natural-language query capability so users can specify needs conversationally (e.g., 'I need 30kW of compute for edge deployment with network gear and redundancy')
Guide system design for intelligent recommendations, solution validation, and real-time compatibility checks
Ensure the AI/ML and knowledge-engine teams have the data, rules, and workflows needed to deliver accurate and explainable recommendations
Provide clear, structured updates to executives, including status, financials, risks, mitigation plans, and go-to-market milestones
Run the program governance model—steering committees, decision logs, change-control processes, and investment reviews
Champion adoption and change management across global sales, application engineering, and product management teams
Qualification
Required
Bachelor's Degree in engineering; MBA or Master's in Technical Degree preferred
10+ related experience preferably in a data center /products industry
Proven ability to lead large, cross-functional digital or product-platform programs with high visibility and executive scrutiny
Demonstrated success managing budgets, schedules, and complex technical deliverables across multiple stakeholders
Strong ability to influence without authority, drive alignment, and resolve competing priorities
Solid understanding of racks and enclosures, UPS, rack PDUs, DC power, thermal and cooling systems, and integrated solution architectures
Experience with product configurators, rule-based engines, CPQ systems, or digital product catalogs
Knowledge of AI-enabled user interfaces, natural-language systems, or enterprise software development is a strong plus
Ability to bridge the perspectives of engineering, IT, product management, sales, and marketing
Skilled at translating business requirements into technical plans and vice versa
Excellent communication skills, with the confidence to present to executives and collaborate globally
Office and lab environment. Must be comfortable working in a lab performing or guiding experiments
10% travel required
Company
Vertiv
Vertiv designs, builds and services critical infrastructure that enables vital applications for data centers and industrial facilities.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
Starboard ValuePlatinum Equity
2022-10-20Post Ipo Equity
2020-02-10Post Ipo Equity· $1.24B
2020-02-10IPO
Leadership Team
Giordano Albertazzi
Chief Executive Officer
Peter Lambrecht
Vice President Sales EMEA
Recent News
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