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Sunnyside · 1 day ago

Retail Area Manager

1704 S. Neil St. C, Champaign, IL 61820

Full-time

Onsite

Mid, Senior Level

$110K/yr - $1,200K/yr

5+ years exp

Cresco Labs is a leading operator in the cannabis industry, focused on normalizing and professionalizing cannabis through quality products and community engagement. The Area Manager will oversee a portfolio of Sunnyside® dispensaries, ensuring efficient and profitable operations while fostering a culture of accountability and growth among teams. This role requires hands-on leadership and collaboration with Store Managers to drive revenue and compliance.

ConsumerHealth CarePersonal HealthPsychologyWellness

Responsibilities

Build and sustain a high-performing management team through strong selection, onboarding, and coaching practices

Conduct regular store visits to observe operations, identify gaps, and provide hands-on feedback and development to Store Managers and Assistant Managers

Develop, coach, and inspire teams to achieve sales, operational, and compliance goals through ongoing feedback and performance discussions

Foster a culture of curiosity, accountability, and continuous improvement

Oversee daily retail operations for assigned dispensaries, ensuring adherence to company standards and regulatory compliance

Monitor and analyze store KPIs to identify opportunities in sales, payroll management, and customer satisfaction

Collaborate with Store Managers to execute promotions, initiatives, and visual standards that elevate the Sunnyside® customer experience

Partner with Compliance, HR, Security, and other internal teams to ensure smooth, compliant operations

Own P&L performance for assigned dispensaries, including sales growth, expense control, payroll management, and profitability

Review and interpret financial data to create action plans that address performance opportunities and drive top- and bottom-line results

Collaborate with the Regional Director on short- and long-term business strategies for the state or region

Share insights and feedback from store teams and customers to inform broader retail strategies

Partner with Merchandising and Marketing on product launches, promotions, and local marketing activations

Model Sunnyside’s values of inclusion, authenticity, and professionalism

Create a culture of engagement where employees feel valued, supported, and empowered to grow

Partner with HR to manage employee relations and succession planning

Champion training and leadership development opportunities for all team members

Qualification

Multi-unit Retail ManagementCoachingLeadershipAnalytical SkillsMicrosoft Office SuiteAccountabilityCommunication SkillsInterpersonal SkillsOrganizational SkillsProblem-solving SkillsIntegrityAdaptability