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Guardian Life · 1 day ago

Head of Business Transformation

New York

Full-time

Hybrid

Director/Executive

$260K/yr - $330K/yr

15+ years exp

Guardian Life is a leading insurance company seeking a Head of Business Transformation to oversee large-scale transformation initiatives and act as a senior advisor on the Client Solutions & Wealth Management leadership team. The role involves driving strategic initiatives, ensuring project delivery, and fostering a culture of innovation and inclusion within the organization.

DentalFinancial ServicesHardwareInsuranceLife Insurance

No H1B

Responsibilities

Oversee large-scale transformation initiatives including platform migrations, process and functional redesign, and strategic portfolio management

Lead and launch high priority strategic initiatives, including execution of the CSWM AI portfolio, working directly with senior executives and other stakeholders

Monitor execution to ensure adoption, minimize disruption, and deliver measurable business outcomes

Provide input into planning for the strategic direction of the business and ensure that project teams are resourced appropriately to successfully achieve desired outcomes

Lead the Business Transformation Operating Model (BTOM) for CSWM working with D&T to realize benefits, maximum execution and provide role clarity for business functions

Execute planning, prioritization and delivery of the CSWM portfolio

Lead all aspects of the program including processes to coordinate scope, design, interdependencies, risks, issues, and actions and provide deep subject matter expertise for the project

Operate an effective program structure ensure that project planning and execution controls to mitigate risk and manage issues

Manage the efficient allocation of financial and human resources within the program

Ensure organizational readiness for strategic and transformative initiatives and execute change management activities to drive adoption within the Field and Home office

Qualification

Large-scale transformationDigital platforms understandingCross-functional team buildingData-driven decision makingFinancial services experienceChange managementStrategic leadershipOperational excellenceKPI fluencyAgile leadershipResilienceCultural buildingInnovationCollaboration

Required

A proven track record of leading large-scale transformation initiatives in complex, regulated environments—preferably within life insurance or financial services

Strong understanding of digital platforms and tools

A history of building high-performing, cross-functional teams and developing future leaders

A blend of strategic leadership, operational excellence, and the experience influencing and managing change

Comfort navigating matrixed organizations and influencing senior stakeholders across business units

A data-driven mindset with fluency in KPIs, dashboards, and performance metrics

Knowledge of compliance, fraud risk mitigation, and regulatory requirements in the insurance industry

A passion for continuous improvement, innovation, and delivering meaningful outcomes for customers and producers

15+ years of work experience with large, complex, transformational programs or enterprise system delivery

Bachelor's degree required

Preferred

advanced degree preferred

Benefits

Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

Dental plan

Vision plan

Health care accounts – flexible spending, health reimbursement, and health savings accounts

Critical illness insurance

Company-paid Life and Disability insurance plus voluntary supplemental coverage

Accident insurance

401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

Complimentary 1:1 financial guidance with a licensed Fidelity representative

Flexible work arrangements (part in-person/part remote)

Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

Personal holidays for colleagues to use in recognition of religious, cultural, or civic days.

Paid parental leave and paid family and medical leave policies.

Emotional well-being, mental health, and work/life resources powered by Spring Health

Wellness programs, including fitness program and equipment reimbursement.

Child, adult, and elder back-up care support through Bright Horizons

Adoption assistance

College planning

Tuition reimbursement

Student loan assistance