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Realty Trust Group · 1 day ago

RTG Tenant Services Coordinator (Forsyth County, GA)

Forsyth County, GA

Full-time

Onsite

New Grad, Entry Level

Realty Trust Group (RTG) is a national leader in providing comprehensive real estate solutions for the healthcare industry. The Tenant Services Coordinator will work under the supervision of a Property Manager to ensure well-managed facilities and maintain positive tenant relations while handling various administrative and financial tasks related to property management.

Health CareHospitalProperty ManagementReal Estate

Responsibilities

Develop and maintain positive tenant relations by creating and sustaining good will between landlord and tenant by providing consistently responsive quality services

Assess tenant satisfaction and creates/implements action plans to improve this metric

Monitor and report regulatory compliance concerns to the Property Manager

Collaborate on preparation and administration of operating and capital budgets, manage expenses to ensure that the property meets or exceeds budget expectations, and develop monthly reports documenting the results

Work with property accounting team on accounts receivable, accounts payable, related financial analytics and lease administration

Contribute to preparation of a monthly report to client, as well as be responsible for other necessary reports, forms, and required documents

Implement internal departmental policies and procedures and customize application to portfolio

Secure appropriate bids, negotiate, and administrate service contracts

Monitor vendor performance with authority to recommend necessary changes if performance metrics are not met

Maintain tenant files, including lease documents, certificates of insurance, and other required documents and notices

Maintain vendor files, including vendor agreements, certificate of insurance, and other required documents and notices

Oversee workorder software, receive maintenance requests and ensure timely resolution, including responding to after-hours emergencies

Coordinate and assist with tenant move-ins and move-outs

Qualification

Commercial Property ManagementFacilities ManagementYardi Property ManagementMicrosoft Office SuiteReal Estate DatabasesCommunicatorOrganizedProblem SolverMulti-taskerDetail OrientedSelf-starter