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OceanFirst Bank · 1 day ago

Teller

Brick, NJ

Full-time

Onsite

New Grad, Entry Level

OceanFirst Bank is seeking a new Full Time Teller at their Brick, NJ branch. The role involves processing bank transactions with a focus on personalized customer service, contributing to branch growth, and meeting sales and service goals.

BankingFinanceFinancial Services

Growth Opportunities

Responsibilities

Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved

Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals

Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines

Processes deposits and withdrawals

Cashes checks in accordance with Bank's policy

Processes loan payments and other receivables

Issues money orders and bank checks

Processes payments to various "club" accounts

Identifies and refers potential NEST clients to the appropriate source

Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank

Processes incoming mail transactions

Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area

Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts

Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable

Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed

Participates in the Branch Incentive Program

Qualification

Customer serviceCash handlingSales skillsBanking transactionsTeam collaboration

Required

Accurately process Bank transactions for banking customers with an emphasis on personalized quality service

Refer current and prospective customers to Personal Bankers for specialized services

Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives

Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved

Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals

Balances and proves work daily, posting as required, and properly secures related receipts and records

Processes deposits and withdrawals

Cashes checks in accordance with Bank's policy

Processes loan payments and other receivables

Issues money orders and bank checks

Processes payments to various 'club' accounts

Identifies and refers potential NEST clients to the appropriate source

Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank

Processes incoming mail transactions

Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area

Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts

Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable

Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed

Participates in the Branch Incentive Program

Benefits

Professional growth opportunities

Employee perks & discount programs

Tuition assistance program

Incentive compensation program

Company holidays

Paid time off

Use of the on-site fitness facilities at Red Bank and Toms River headquarter offices

Company

OceanFirst Bank

OceanFirst Bank is one of the largest regional banks providing financial services throughout New Jersey and in the metropolitan markets of Philadelphia, New York, Baltimore, and Boston.

Founded in 1902