Guest Service Agent - Limelight Mammoth jobs in United States
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Aspen Skiing Company ยท 1 day ago

Guest Service Agent - Limelight Mammoth

Aspen Skiing Company operates Limelight Hotels, which focus on authentic and contemporary connections to their communities. The Guest Service Agent is responsible for transporting guests to local locations and assisting the front desk as needed, ensuring a high standard of service and communication with guests and hotel staff.

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Comp. & Benefits

Responsibilities

Pick up and deliver guests to various local locations as scheduled by the Front Desk
Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
Know about all daily hotel functions, locations, and times for appropriate guest direction
Maintain constant communication with Front Desk for itinerary changes and guest requests
Check inside and out of vehicles for cleanliness
Clean inside and outside of vehicles when needed
Check all essential fluids including oil and brake fluid and check the tire pressure
Report any problems with the vehicles to Front Office Manager
Follow baggage tagging procedures and ski storage procedures
Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
Fill out vehicle maintenance checklists as directed
Report all accidents accurately filling out incident reports immediately
Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
Other duties as assigned

Qualification

Customer service skillsHotel safetyCommunication skillsPositive customer engagementWork area cleanlinessSafe drivingTeam collaboration

Required

Must be over 18 years of age
A valid driver's license is required

Preferred

High School Diploma or high school equivalent preferred
One year of guest/ customer service skills preferred

Benefits

Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Other company perks
Paid Time Off Programs
Paid Leave Programs
Other company perks

Company

Aspen Skiing Company

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At Aspen Mountain you can ski down the same runs that hosted World Cup races, ride through gladed powder stashes.

Funding

Current Stage
Late Stage

Leadership Team

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Adam Moszynski
Ski Instructor
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Darcy Conover
Ski Instructor
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Company data provided by crunchbase