Take Ten Tire & Service ยท 2 days ago
Technical Service Manager
Stillwater, OK
Full-time
Onsite
Mid LevelTake Ten Tire & Service is seeking a Technical Service Manager who is a working leader responsible for overseeing the technical quality and customer service performance of the service department. This role involves mentoring technicians and ensuring repairs are completed safely and efficiently while supporting overall shop performance.
Automotive
Responsibilities
Provide technical leadership and oversight for automotive repair and maintenance operations
Serve as a hands-on mentor and coach to technicians, especially entry-level and developing team members
Assist in diagnosing complex vehicle issues and support technicians in problem-solving
Perform repair and maintenance work as needed to ensure quality, efficiency, and customer satisfaction
Ensure repairs and services meet company quality standards and manufacturer specifications
Support customer service by working closely with service advisors and management to resolve technical concerns
Monitor workflow and help manage shop productivity and turnaround times
Promote and enforce safety standards and proper shop procedures
Assist with technician training, development, and performance feedback
Support inventory control related to tools, equipment, and shop supplies
Communicate operational issues, staffing needs, and performance trends to the Location Manager
Contribute to continuous improvement initiatives that enhance efficiency and service quality
Qualification
Required
Experience as an automotive technician
Ability to provide technical leadership and oversight for automotive repair and maintenance operations
Experience in mentoring and coaching technicians
Ability to assist in diagnosing complex vehicle issues
Hands-on experience in performing repair and maintenance work
Knowledge of company quality standards and manufacturer specifications
Ability to support customer service and resolve technical concerns
Experience in monitoring workflow and managing shop productivity
Knowledge of safety standards and proper shop procedures
Experience in technician training, development, and performance feedback
Ability to support inventory control related to tools, equipment, and shop supplies
Strong communication skills to convey operational issues and performance trends
Company
Take Ten Tire & Service
At Take Ten Tire & Service, our customers trust us with their vehicles because of our commitment to high-quality service and efficiency.
Founded in 1987
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase