AIRE Ancient Baths · 1 day ago
Spa Receptionist
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrAIRE Ancient Baths is dedicated to providing the ultimate relaxation experience inspired by ancient bath traditions. The Spa Receptionist will warmly welcome clients, manage check-ins and check-outs, and ensure a first-class customer service experience throughout their visit.
FitnessHealth CareWellness
Responsibilities
Maintain the company’s standards of luxury, glamour, warmth, energy, and accommodation
Possess a strong customer service mentality, with experience catering to high-end clientele
Display a friendly, energetic, outgoing, and personable demeanor
Have strong oral and written communication skills. Be able to listen to client’s questions, anticipate their needs, and satisfy every inquiry
Demonstrate the ability to multitask, remain calm under pressure, and work quickly and efficiently
Be courteous and respectful to visitors, clients, co-workers, and managers
Take responsibility for the presentation and appearance of the reception area
Build gift packages for clients and perform other tasks as needed
Operate the company’s unique reservation system
Qualification
Required
Experience providing direct customer service in the hospitality industry, required
Possess a strong customer service mentality, with experience catering to high-end clientele
Display a friendly, energetic, outgoing, and personable demeanor
Have strong oral and written communication skills
Demonstrate the ability to multitask, remain calm under pressure, and work quickly and efficiently
Be courteous and respectful to visitors, clients, co-workers, and managers
Take responsibility for the presentation and appearance of the reception area
Build gift packages for clients and perform other tasks as needed
Operate the company's unique reservation system
Preferred
Experience in a luxury business and/or spa preferred
Proficient in Microsoft Office
Punctual, reliable, and flexible with scheduling according to business needs
Organized and capable of following detailed instructions
Bilingual (English and Spanish) is a plus
Benefits
United Healthcare Insurance: medical (major), dental, and vision.
Sick days (5).
Growth opportunities.
401K savings plan.
Commuter Benefits Program.
Complimentary Bath Experience (once a month).
Employee AIRE Experience discounts (including friends/family).
Employee Perks Program (TicketsAtWork).
Employee Referral Bonus Program.
Company
AIRE Ancient Baths
AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist.
Founded in 2000
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Karina M.
HR Business Partner
armando prados
Strategic & Development Director and Founding Partner
Company data provided by crunchbase