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AQUA Dermatology · 1 week ago

Director of Plastic Surgery Operations

PALM BEACH GARDENS, FL, US

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Water's Edge Dermatology is dedicated to providing leading-edge care to its patients and making a global impact through medical services. They are seeking a Director of Plastic Surgery Operations to oversee the operations, performance, and patient experience across multiple clinics, ensuring compliance and excellence in clinical and administrative functions.

Health CareHealth DiagnosticsMedical

Responsibilities

Oversee daily operations across multiple plastic surgery clinics, ensuring smooth, efficient, and standardized processes

Implement and monitor performance metrics, workflows, and best practices to optimize efficiency and quality of care

Coordinate scheduling, patient flow, and operating room availability to maximize utilization and minimize downtime

Recruit, train, and mentor clinical and administrative staff, fostering a culture of collaboration, accountability, and excellence

Conduct regular staff meetings, performance evaluations, and professional development initiatives

Ensure compliance with HR policies and labor regulations

Assist in development and monitor clinic budgets, financial goals, and revenue performance

Track and analyze KPIs such as patient volumes, surgical cases, collections, and operating expenses

Identify opportunities for growth, efficiency improvements, and cost containment

Provide oversight and guidance for patient coordinators, ensuring effective consult-to-surgery conversion processes, transparent pricing communication for both cash-pay and insurance-based procedures, and accurate preoperative scheduling

Coordinate relationships with local hospitals and ambulatory surgery centers (ASCs) for procedures exceeding in-office surgical capabilities, ensuring credentialing, block time, and continuity of patient experience

Collaborate with physicians and leadership to implement service line growth strategies

Enhance patient engagement and satisfaction through streamlined processes, staff training, and service excellence initiatives

Support marketing efforts, community outreach, and referral relationships to drive new patient acquisition

Ensure adherence to OSHA, CMS, AAAASF, and state-specific regulations for ambulatory surgery settings

Partners with physicians, nursing staff, and compliance officers to maintain surgical safety, infection control, and quality standards

Develop and enforce policies for OR protocols, documentation, emergency preparedness, and incident reporting

Lead audits, inspections, and corrective action plans to maintain continuous readiness for accreditation and regulatory surveys

Oversee small office-based surgical procedures performed by plastic surgeons within dermatology offices, ensuring sterile technique, equipment readiness, and adherence to office-based surgery safety standards

Oversee overall compliance across clinics, including HIPAA, risk management, and patient safety initiatives

Monitor patient outcomes and satisfaction, implementing continuous improvement strategies

Collaborate with compliance and quality teams to ensure robust internal controls and reporting structures

Qualification

Operating room complianceFinancial performanceOperational efficiencyLeadership skillsRelationship managementCommunication skillsMulti-site managementProcess improvementResearch skillsProblem-solving skills