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Upstate Caring Partners · 3 days ago

Assistive Technology Assistant

Utica, NY

Full-time

Onsite

New Grad, Entry Level

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. The Assistive Technology Assistant is responsible for the day-to-day operations of the Technology Program office, including customer service, data management, and equipment maintenance.

Non-profit Organization Management

H1B Sponsor Likely

Responsibilities

Assist with the day-to-day in-office customer service; including arranging for equipment delivery/pick up

Assist with maintaining a contact list and conduct quarterly mailings for information dissemination as specified in the DBTAC (NEADA/IT) grant

Maintain records of customer contacts (phone calls, demonstrations, loans, outreach activities) and mailings

Implement follow-up procedures and customer satisfaction surveys

Assist with maintenance, cleaning and tracking of equipment; including obtaining supplies necessary for equipment maintenance

Maintain a catalogue/reference library

Qualification

Assistive technology knowledgeComputer skillsCustomer serviceNYS Driver’s LicenseHuman services degree

Required

Associate's Degree in Human services or related field

Strong knowledge of a variety of assistive technology devices in the required domains of education, community living, employment and information technology/telecommunications, as well as disabilities, and funding sources

Intermediate Computer Skills

Must have a valid NYS Driver's License

Benefits

Comprehensive Health/Dental/Vision

Direct Deposit

Flexible Spending Account (FSA)

Retirement Plan 403(b)

Life Insurance

Voluntary Benefits

Employee Assistance Program (EAP)

Generous PTO Plans (Sick, Vacation and Employee Leave)

Tuition Reimbursement

Service Awards

Employee Appreciation Events

Employee Discounts

Company

Upstate Caring Partners

1001-5000 employees

http://www.upstatecp.org

H1B Sponsorship

Upstate Caring Partners has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (26)

2024 (207)

2023 (14)

Funding

Current Stage

Late Stage

Leadership Team

Erik Jacobson, Ph.D.

Chief Clinical Officer

Company data provided by crunchbase