HubSpot · 2 weeks ago
Manager, Contract Management - NAM
HubSpot is looking for an experienced leader to join our high performing Scaled Contract Management organization. As a Manager on our Scaled Contract Management Team, you will be responsible for hiring, training, coaching, and managing a team of new and established Contract Managers in a fast-paced and rapidly changing environment.
AnalyticsCopywritingMarketingSaaSSocial Media
Responsibilities
Lead a team of Contract Managers who are responsible for overseeing and processing any contract and billing questions for a high volume of customers
Manage day-to-day operations, goal setting, career development, performance management, and the growth of team members
Build strong working relationships with other managers, directors and executives across the business
Proactively identify areas for innovation and improvement within the Contract Management Team and drive collaborative developments within our existing playbooks
Analyze customer and performance data to make informed decisions about operational and procedural changes
Serve as a coach and a leader, helping to develop the skills of your team so they are able to achieve their metrics and career goals
Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired
Qualification
Required
Passion and commitment for helping customers succeed and grow with HubSpot
Clear history of coaching and developing individual contributors
Strong analytical skills to identify team trends and patterns to drive results
Familiarity of interaction between contracts, terms of service and legal requirements
Clear and articulate communication skills with the ability to effectively drive a negotiation
Phenomenal organizational skills and attention to detail with a track record of driving efficiencies
Experience navigating and resolving customer escalations
Ability to communicate effectively in small and large groups
Intellectual curiosity and a resourceful approach to problem solving
Passion for helping individual performers meet their personal and professional goals
Personal responsibility to achieve team goals
Preferred
1-5 years of management experience is preferred, but not required
Benefits
HubSpot’s equity plan to receive restricted stock units (RSUs)
Overtime pay
Flexibility and connection
Accommodations or assistance due to a disability
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M
Recent News
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