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First Watch Restaurants · 1 day ago

Receptionist

Bradenton, FL

Full-time

Onsite

New Grad, Entry Level

First Watch Restaurants is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch. The Receptionist is responsible for ensuring a positive experience for employees, customers, and visitors by providing excellent customer service and managing various reception duties.

E-CommerceFood and BeverageWine And Spirits

Responsibilities

Answer and transfer incoming phone calls in a timely and professional manner

Greet visitors and direct them to the correct employee

Distribute key fobs to visitors and maintain list of dates received and returned

Keep the reception area and conference rooms organized

Answer questions about new restaurant openings and general inquiries (phone numbers and addresses)

Manage and update phone lists in Smartsheets

Maintain knowledge of the organizational structure, home office employee names and titles

Assemble new hire office supplies and welcome gifts

Order new hire signage (office door or name plate) and business cards depending on position

Sort and distribute incoming USPS mail, UPS, FedEx, and Amazon packages

Prepare outgoing FedEx packages as needed for senior leadership team

Maintain home office accounts for FedEx, Staples, and Amazon

Work with facilities specialist when service orders need placed for office repairs

Maintain copiers and mail machine, including supplies and submitting service orders as needed

Order office supplies through Staples or Amazon

Order snacks from Costco and BJs for breakroom

Place fresh fruit delivered each Monday morning in the break room

Order lunch and send invites to home office employees for Friday luncheons

Put clean dishes away and keep the break room stocked with supplies, fresh fruit, and snacks

Qualification

Customer service orientationMS Office proficiencyInterpersonal skillsCommunication skillsOrganizational skillsHospitality spiritProblem-solving skillsActive listening