Salesforce Experience Architect, AI and Agentforce (Solution Architect) jobs in United States
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NeuraFlash · 2 days ago

Salesforce Experience Architect, AI and Agentforce (Solution Architect)

NeuraFlash, Part of Accenture, is redefining the future of business through AI and innovative technologies. As a Salesforce Experience Architect, you will drive solution design and build Agentforce-powered experiences, collaborating with a talented AI team to deliver impactful business value to clients.

Artificial Intelligence (AI)Big Data
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide industry best practices and serve as a trusted client advisor
Drive requirement gathering and serve as the Salesforce platform expert
Bring an experience design-focused mindset to solutions
Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence
Provide input on detailed design specifications, infrastructure, and project plans
Translate business requirements into well-architected solutions
Coach and mentor junior technical and functional team members
Follow and understand new Salesforce product and technical capabilities

Qualification

Salesforce Service CloudSalesforce Sales CloudGenerative AI platformsCRM industry experienceExperience designRequirement gatheringBusiness process optimizationFlow charting toolsLearning new technologiesCross-functional team leadership

Required

3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role
5+ years of CRM industry experience
Ability to drive requirement gathering
Experience architecting and implementing Salesforce Service Cloud or Sales Cloud
Experience with GenAI prompt writing
Hands on experience with at least one of the following: Agentforce or other Generative AI driven platforms, Einstein Service Intelligence or Next Best Action
Proven ability to design and optimize business processes across disparate systems
Ability to tie outcomes to business value (return on investment) through storytelling
Comfortable using flow charting tools (e.g., Lucidchart)
Ability to lead a cross-functional team to create rich end user experiences
Willing and able learner of new technologies

Preferred

Experience with defining robust testing approaches for GenAI solutions

Benefits

Remote & In-Person
Travel
Flexibility
Collaboration
Celebrate Often

Company

NeuraFlash

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NeuraFlash is a certified Salesforce Partner and a leading expert in AI, with decades of experience.

H1B Sponsorship

NeuraFlash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (9)
2023 (9)
2022 (8)
2021 (13)
2020 (7)

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-08-27Acquired

Leadership Team

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Brett Chisholm
CEO & Co-Founder
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Thomas Hebner
Senior Vice President - Agentforce
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Company data provided by crunchbase