NTT DATA North America ยท 1 day ago
MS Dynamics CRM Architect - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expNTT DATA is a leading business and technology services provider, and they are seeking a highly skilled Senior Dynamics 365 Architect to join their team. The ideal candidate will lead solution architecture, provide thought leadership, and guide stakeholders in leveraging Microsoft Dynamics 365 Sales and Azure AI services to transform customer engagement and drive business outcomes.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Lead the design and implementation of Dynamics 365 Sales solutions, including customization, integration, and performance optimization
Architect and deliver scalable, secure, and high-performing solutions aligned with enterprise architecture standards
Integrate Azure AI services (Cognitive Services, Azure OpenAI, ML models) with Dynamics 365 Sales to enable intelligent customer engagement, predictive insights, and process automation
Define solution blueprints, technical designs, and integration patterns across Microsoft ecosystem (Power Platform, Azure, M365)
Partner with business leaders, product owners, and technical teams to translate requirements into solution architectures
Act as a trusted advisor on CRM strategy, sales process automation, and AI adoption
Conduct workshops and design sessions with stakeholders to drive consensus and innovation
Provide architectural guidance, mentoring, and technical oversight to development teams
Ensure compliance with security, data governance, and regulatory standards
Establish best practices and reusable frameworks for Dynamics 365 Sales and AI-enabled solutions
Qualification
Required
10+ years of experience in enterprise solution architecture, with a focus on Microsoft Dynamics 365 CRM/Sales
5+ years of hands-on experience as a Dynamics 365 Architect (Sales & Customer Engagement)
Strong expertise in Power Platform (Power Automate, Power Apps, Power BI, Dataverse)
Proven experience integrating Azure AI capabilities (Azure Cognitive Services, Azure OpenAI, ML, AI Builder) into business solutions
In-depth knowledge of Azure services including Logic Apps, Functions, Service Bus, and API Management
Experience with data migration, system integration, and enterprise-scale deployments
Solid understanding of sales processes, pipeline management, and customer engagement workflows
Excellent communication and client-facing consulting skills
Preferred
Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
Microsoft Certified: Azure AI Engineer Associate / Azure Solutions Architect Expert
Experience in industry-specific CRM implementations (e.g., financial services, healthcare, manufacturing)
Familiarity with DevOps (Azure DevOps, GitHub) CI/CD pipelines for Dynamics 365 deployments
Experience with Copilot AI integration in Dynamics 365 and Power Platform
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
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