Confidential Jobs ยท 1 day ago
Desktop Support Technician (ONSITE) - Tampa $70K
Greater Tampa Bay Area
Full-time
Onsite
Mid, Senior Level
$70K/yr - $70K/yr
5+ years expConfidential Jobs is seeking a Desktop Support Technician to ensure continuity of computer system services for staff users. The role involves providing technical expertise, assistance, and project coordination for hardware and software installation, as well as resolving technical problems.
Computer Software
No H1B
U.S. Citizen Only
Responsibilities
Ensure continuity of the computer system for all system users
Research software products and applicability to organizational environment
Install and update selected software and hardware products
Repair hardware as necessary and work closely with service vendors to ensure continuity of service
Stay abreast of the latest developments in MIS technology
Be "on-call" for all periods as assigned by manager
Provide technical assistance and advice to users both onsite and remote whenever needed
Recommend changes in software and hardware to improve computer capabilities
Assist in implementing practices that will more effectively utilize MIS resources
Assist with facility and desktop setup onsite in the Tampa office
Participate in audits and ensure compliance with IT operational standards
Facilities coordination involving light physical labor (setup, stacking, relocating equipment, supplies, Audio/Visual equipment, TV's etc.)
Qualification
Required
Unable to sponsor - must be citizen or green card holder
A minimum of 5 years of experience working on hardware
2 or more years of experience in desktop support
Relevant software certifications
Experience and Windows and Linux OS
Experienced administering JIRA or similar ticket system
Experience with Jamf Pro, SCCM, or similar endpoint management tools
Knowledge of networking fundamentals and AV systems
Ability to effectively communicate technical concepts to other technical staff members
Ability to interface well with Professional Service staff and other non-technical members of the organization
Demonstrated aptitude for learning new technologies
Strong communication skills (verbal and written)
Experience and ability to work in a constantly changing, fast paced, deadline driven environment
Company
Confidential Jobs
Confidential Jobs is operated by ExecThread, Inc. (https://execthread.com).
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amy Nelson
Managing Partner
Brandon Nolan
Chief Information Security Officer
Company data provided by crunchbase