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The George Washington University · 1 day ago

Lead Student Accounts Associate, Payment Processing

Ashburn, VA

Full-time

Hybrid

Mid, Senior Level

$51K/yr - $85K/yr

5+ years exp

The George Washington University is committed to service excellence in fiscal activities and is seeking a Lead Student Accounts Associate for Payment Processing. This senior position will manage the student payment processing team, ensuring efficient operations related to various payment methods and compliance with university policies.

Higher Education

No H1B

Responsibilities

Manage GW’s student payment processing team and all activities related to payment processing, including checks, lockbox payments, credit card payments, wires, third-party payments, etc

Ensure that the subsidiary ledger or supporting schedules are in balance with the General Ledger at all times

Monitor federal payment portals to identify available payments that can be requested electronically

Manage GW’s semester payment plan

Coordinate with Benefits to ensure that tuition benefits are administered according to the tuition remission policy

Coordinate with other GW departments, including OFSA, Fellowships, etc., to ensure timely and accurate processing of other internal scholarships

Manage credit card transactions for various internal GW departments

Post journal entries to record credit card revenue to various accounts and organizations across the University and allocate processing fees on a monthly basis

Collaborate with other operating units to ensure compliance with university policies, identify potential process improvement, and promote an environment of constant awareness and improvement

Support the customer service effort by researching and analyzing customer inquiries and requests

Perform other related duties as assigned

Qualification

Accounts ReceivablePayment ProcessingPayment RegulationsBanner ERPOracle ERPCustomer ServiceProcess ImprovementAttention to Detail

Required

Bachelor's degree in an appropriate area of specialization plus 5 years of relevant professional experience, or a Master's degree or higher in a relevant area of study plus 3 years of relevant professional experience

Degree must be conferred by the start date of the position

Experience in Accounts Receivable

Experience with a high volume of customer accounts or invoices

Knowledge of and appreciation for all applicable regulations and institutional policies

Ability to manage student payment processing team and all activities related to payment processing

Ability to ensure that the subsidiary ledger or supporting schedules are in balance with the General Ledger at all times

Ability to monitor federal payment portals to identify available payments that can be requested electronically

Ability to coordinate with Benefits to ensure that tuition benefits are administered according to the tuition remission policy

Ability to coordinate with other GW departments to ensure timely and accurate processing of other internal scholarships

Ability to manage credit card transactions for various internal GW departments

Ability to post journal entries to record credit card revenue to various accounts and organizations across the University and allocate processing fees on a monthly basis

Ability to collaborate with other operating units to ensure compliance with university policies

Ability to identify potential process improvement and promote an environment of constant awareness and improvement

Ability to support the customer service effort by researching and analyzing customer inquiries and requests