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Bluebeam · 1 day ago

Strategic Account Manager

United States

Full-time

Remote

Mid, Senior Level

$129K/yr - $162K/yr

Bluebeam empowers people to advance the way the world is built by creating smart software solutions for the construction industry. The Strategic Account Manager is responsible for managing and growing a portfolio of strategic accounts, working closely with clients to maximize their spend and ensure customer satisfaction.

Enterprise SoftwareInformation TechnologySoftware

Responsibilities

Manage and grow a portfolio of strategic accounts, often working with C-level executives and other key stakeholders

Work with a dedicated list of named current Bluebeam customers to maximize their spend with Bluebeam

Partner with the other teams at Bluebeam, including but not limited to, Customer Success Team, Customer Operations, Professional Services, Technical Support and Legal/Security to effectively guide customers through purchases of Bluebeam products and services

Responsible for renewing, upselling and cross selling all customers within their book of business

Maintain and grow business by building successful, long-term client relationships

Identify challenges or opportunities and find ways to maintain success within the account

Connect business problems to proper solutions and offerings

Work directly with clients to provide value added solutions

Ensure 100% of annual quota is attained or exceeded

Ensure high quality proposals and deliverables result in a high level of client satisfaction on all engagements

Maintain a pro-active consultative approach with all customers on assigned list

Be an initial Bluebeam contact point for all assigned accounts

Effectively negotiate value-based agreements with all customers

Proficiently use SFDC to record events in assigned accounts and individual key metrics

Accurately forecast via SFDC

Partner and develop professional working relationships and initiatives with other Bluebeam internal business partners

Qualification

Strategic Account ManagementSalesforceConstruction TechnologyClient Relationship ManagementMicrosoft OfficePowerBISlackCommunication SkillsProblem-Solving Skills

Required

Experience managing Strategic Level Accounts at a global level within the AEC/O Industry selling Construction Technology

Proven track record of developing and sustaining long-term relationships with clients in the AEC/O Industry

Strong communication, written and verbal

Strong problem-solving skills and comfort with change

Experience in using Salesforce or other CRM

Firm understanding of all other internal software applications that allow for enhanced territory management including Microsoft Office, Salesforce, PowerBI, Slack and etc

Ability to effectively present to all levels of a business including the C-Suite

Work within a team environment to manage and interact with resources across multiple cross-functional teams and regions

Benefits

100% paid medical premiums for employees, 80% paid for dependents

Fully vested 401K right from the day you start

Generous PTO, including sick/mental health & volunteer days

Free & unlimited access to BetterUp Care, a well-being platform

Free & unlimited access to LinkedIn Learning

Up to $5K annual education reimbursement (after 1 year tenure)

Company

Bluebeam

Glassdoor3.6

Bluebeam pushes the boundaries of innovation, developing smart, simple project efficiency and collaboration solutions for design and construction professionals worldwide.

Founded in 2002