Blue Cross Blue Shield of Massachusetts · 1 day ago
Senior Behavioral Scientist, Nudge Unit & Behavioral Insights
Boston
Full-time
Onsite
Senior Level, Lead/Staff
$124K/yr - $151K/yr
8+ years expBlue Cross Blue Shield of Massachusetts is seeking a Senior Behavioral Scientist to support their nudge unit, which focuses on applying behavioral insights to enhance healthcare decision-making. The role involves leading projects, mentoring staff, and conducting research to improve member and provider experiences.
AssociationCommunitiesHealth InsuranceInsuranceMedicalNon Profit
Responsibilities
Lead all phases of nudge unit projects and their evaluations, helping to organize evaluation results and track projects to facilitate better nudge unit performance over time
Help to coordinate Nudge Unit activities across multiple business units, consultants, and vendors to apply behavioral insights toward BCBSMA’s strategic goals
Design and execute mixed methods research using a wide variety of methods (e.g. qualitative research, A/B testing, RCTs, pre-post evaluations) to provide deep consumer and behavioral insights
Communicate with external experts and collaborators on behavioral insights activities
Train and mentor other internal nudge unit staff on the application of behavioral insights
Create presentations for executive meetings, support and/or represent the Director in senior leadership meetings, as needed
Qualification
Required
Demonstrated understanding of behavioral science principles and their application in healthcare
Proven track record of delivering highly complex initiatives in a dynamic environment
Ability to direct, persuade, influence, and lead to achieve desired results
Outstanding communication skills and demonstrated ability to develop and maintain effective working relationships at all levels
Ability to motivate, lead and manage cross functional teams, with track record of coaching high-performing teams
Solid background in project management and implementation of major initiatives
Flexibility to work within a changing environment
High degree of initiative; ability to work both independently and within a team
Minimum of 8 years of experience in consulting, applied research, healthcare, insurance, or related industry
Bachelor's Degree Required
Preferred
Familiarity with program evaluation methods, causal inference, A/B testing, and Agile project management desired
Training and experience in practical applications and evaluation of behavioral insights strongly preferred
Master's or PhD Degree in Economics, Behavioral Science, Psychology, or related field strongly preferred
Direct experience leading and managing staff preferred
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
A suite of well-being benefits to eligible employees
Company
Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sarah Iselin
President and Chief Executive Officer
Sophie Clarke
Chief Strategy Officer
Recent News
2025-12-09
2025-11-24
Boston Globe
2025-11-14
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