Apply on Employer Site

KeyBank · 2 months ago

Transmissions Onboarding Analyst Lead

Brooklyn, OH

Full-time

Hybrid

Mid, Senior Level

$56K/yr - $85K/yr

2+ years exp

KeyBank is seeking a dynamic Transmissions Onboarding Analyst Lead to join their Commercial Data Transmissions team. The ideal candidate will work closely with clients to onboard payment product transmissions and integrate client systems with the bank's infrastructure, ensuring seamless exchange of payment files and information reporting.

Banking

Responsibilities

Engage with clients to understand their ERP systems and integration needs

Design and implement solutions for integrating client systems with the bank’s payment and information reporting services

Serve as a technical advisor and expert in payment solutions for our most strategic and innovative clients and partners

Understand and apply knowledge of products, technologies, and business to build solutions to solve for problems at scale

Lead our clients towards successful integrations with Payment and Information products through intensive technical collaboration, identify key system architecture components, propose, and assist clients in building solutions to meet their objectives

Lead requirement analysis, design functional specifications, and get agreement from various stakeholders on the solution and design while complying with existing standards

Address complex client issues, explore problems from various angles to discover new solutions with a hands-on approach

Manage integration projects from inception to completion, ensuring timelines and deliverables are met

Coordinate resources, set project milestones, and monitor progress against objectives

Provide regular updates to clients and internal stakeholders on project status and any potential issues

Serve as a primary point of contact for clients throughout the integration process

Clearly communicate technical concepts and solutions to both technical and non-technical stakeholders

Work collaboratively with internal teams, including IT, security, and product development, to ensure successful integrations

Collaborate with business, product, and engineering teams to enhance the success of payment products by providing customer feedback

Contribute to the creation of top-notch documentation, tools, concepts and processes in a specific field, while developing solutions and resolving common problems for our Customers

Stay updated with industry trends and develop a comprehensive market understanding of how payments ecosystem is evolving and can contribute to business goals

Qualification

Client integrationTechnical expertiseProject managementFile transfer methodsAPI proficiencyAnalytical abilitiesCommunication skillsProblem-solving skillsCollaboration skills

Required

Bachelor's degree in Information Technology, Computer Science, Business, or a related field and/or Minimum of 2 years of experience in a similar role, preferably within the banking or financial services industry

Customer-focused with a commitment to delivering high-quality service

Proven experience managing complex integration projects

Excellent problem-solving and analytical abilities

Strong verbal and written communication skills

Ability to work effectively with both technical and non-technical stakeholders

Preferred

Experience working with file transfer as an integration method (batch processing & file transfer), ISO (XML), EDI (CSV), and/or structured plain text (BAI, NACHA, etc)

Proficiency in APIs, secure file transfer protocols (SFTP), and other integration technologies