Ellucian · 1 day ago
Director, Application Services (Colleague ERP Exp REQUIRED, Onsite - Victor Valley College, CA)
Victorville, CA
Full-time
Onsite
Director/Executive
8+ years expEllucian is a global market leader in education technology, partnering with over 2,800 customers to enhance the higher education experience. They are seeking a Director of Applications Services to oversee the management and optimization of SaaS and on-premise applications, specifically the Colleague ERP system, to ensure efficient operations and user experience across various departments.
EducationEnterprise Resource Planning (ERP)Information TechnologySoftware
Responsibilities
Maintain an inventory of all Colleague SaaS applications, tracking licenses, usage, and costs to identify potential redundancies and optimize spending
Develop and enforce standards for application adoption, including evaluation criteria, approval processes, and integration guidelines
Monitor compliance with data privacy and security regulations related to SaaS applications
Lead the planning and execution of Colleague SaaS application upgrades, including testing, change management, and user training
Collaborate with IT teams to ensure smooth integration of new SaaS applications with existing systems
Identify and address potential issues during implementation and provide timely solutions
Provide ongoing user support for Colleague SaaS applications, including troubleshooting technical issues and answering user queries
Develop comprehensive training materials and deliver training sessions to optimize user adoption and proficiency
Gather feedback from users to identify areas for improvement and enhance the user experience
Work closely with departmental stakeholders to understand their specific business needs and translate them into functional requirements for Colleague SaaS applications
Analyze usage data and identify opportunities to optimize workflows and improve efficiency within the Colleague platform
Build and maintain relationships with SaaS vendors, negotiate contracts, ensuring timely delivery of updates, and addressing any service-related issues
Evaluate new features and functionalities offered by vendors to identify potential value additions to the Colleague system
Qualification
Required
8+ years of relevant experience in Higher Education
Deep understanding of the Colleague ERP system, its functionalities, and configuration options
Exposure to Colleague in the SaaS environment is required
Expertise in SaaS application management, including licensing, provisioning, and user access controls
Proven experience in project management, including planning, execution, and stakeholder communication
Strong analytical skills to interpret data and identify trends for informed decision-making
Excellent communication and collaboration skills to work effectively with diverse stakeholders across the organization
Familiarity with change management methodologies to facilitate smooth transitions during application updates
Preferred
State of California MIS reporting skills is a plus
Benefits
Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
401k w/ match & BrightPlan - to help you save for the future
Parental Leave
5 charitable days to support the community that supports us
Telemedicine
Wellness
Headspace Care (mental health)
Wellbeats (virtual fitness classes)
RethinkCare & Wellthy- caregiver support
Diversity and inclusion programs which provide access to internal employee resource groups
Employee referral bonuses to encourage the addition of great new people to the team
We Foster a learning culture with:
Education Assistance Program
Professional development opportunities
Company
Ellucian
Ellucian delivers the software, services, and insights that help your institution thrive.
1001-5000 employees
H1B Sponsorship
Ellucian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (27)
2023 (28)
2022 (31)
2021 (33)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
$1.6B2021-06-14Acquired
2020-09-17Debt Financing· $1.6B
Leadership Team
Laura Ipsen
President and CEO
Joe Sallustio
Chief of Industry Engagement & Senior Vice President
Recent News
Government Technology US
2026-01-06
2026-01-05
Company data provided by crunchbase