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Swoop · 2 days ago

Research Manager

United States

Full-time

Remote

Senior Level

5+ years exp

Swoop is a market leader in privacy-safe healthcare marketing, seeking a Research Manager to conduct quantitative and qualitative research within the MyHealthTeam communities. The role focuses on delivering actionable insights by collaborating with internal and external stakeholders to improve patient outcomes and support the sales team with patient insights.

AnalyticsArtificial Intelligence (AI)Health CareMachine LearningPharmaceutical

Growth Opportunities

Responsibilities

Help bring to life the experiences of people living with chronic health conditions with the goal of improving outcomes

Support the Sales Team with patient insights

Manage qualitative analyses, including social listening

Work alongside colleagues on the Sales and Alliance Management teams to develop and maintain excellent relationships with clients

Manage all phases of quantitative research, including questionnaire development, survey programming, and analysis

Be a resource to surface insights (e.g., the patient journey to a diagnosis, symptoms, quality of life, and treatment experiences) to help identify obstacles and opportunities

Qualification

Market researchQuantitative researchQualitative researchStatistical analysesOnline survey platformsGenerative AIMicrosoft productsGoogle productsCommunication skillsOrganizational skills

Required

Minimum of five to eight years' experience in consumer insights or market research, ideally within healthcare, life sciences, or pharma

A bachelor's or master's degree in a related field (healthcare, pharma, social sciences, business, market research) or comparable relevant experience

Proficient with Microsoft products and Google products

Experience with online survey platforms is required, statistical analyses a plus

A can-do attitude and a willingness to pitch in

You are naturally curious, empathetic, analytical, and strategic

You are skilled at creating, executing, and analyzing results to uncover actionable insights

You enjoy executing all phases of research, including developing and programming surveys, running analyses, and summarizing findings

You have an ability to bring insights to life and share results in a clear and meaningful way

You are organized, detail-oriented, and comfortable with many projects and deadlines

You are highly collaborative and have excellent communication (written and verbal) skills

Preferred

Experience with generative AI a plus, along with excitement to learn and use generative AI models to help uncover insights

Company

Swoop

Swoop uses privacy-safe advanced technology and AI to find, activate, engage and optimize ideal DTC and HCP audiences. It is a sub-organization of Real Chemistry.

Founded in 2011

New York, New York, USA

51-200 employees