Mid Carolina Credit Union · 2 weeks ago
Teller (Part-Time)
Mid Carolina Credit Union is a financial institution that has been serving the community since 1961. They are seeking a Teller to process financial transactions and provide excellent customer service to members in various settings including the lobby and drive-thru.
Banking
Responsibilities
Demonstrate efficiency with financial transactions for checking and savings accounts; receives funds, posts transactions and pays out funds as requested
Verbally confirm intended transactions with member to assure needs are met and minimize redoing
Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks member calculations and validates checks and/or counts cash payments
Cross-sell and explain services offered by the Credit Union
Respond to members' questions, problems and complaints, and/or direct them to the proper department for assistance
Research, troubleshoot and resolve customer and internal inquiries regarding policies, practices and products
Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers
Represent the credit union in a courteous and professional manner
Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages
Appropriately applying policies
Assist members and/or other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling member requests
Qualification
Required
High school degree or GED required
Up to 6 months of similar or related experience, including preparatory experience
Requires intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.)
Courtesy, tact, and diplomacy are essential elements of the job
Must be capable of climbing / descending stairs in emergency situation
Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator
Must be able to stand for long periods of time
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary
Must be able to work extended hours whenever required or requested by management
Must be capable of regular, reliable and timely attendance
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team
Must be able to read and carry out various written instructions and follow oral instructions
Must be able to speak clearly and deliver information in a logical and understandable sequence
Must be able to use basic math skills and spell accurately up to a high school graduate level
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace
Must be able to effectively handle multiple, simultaneous, and changing priorities
Must be capable of exercising highest level of discretion on both internal and external confidential matters
Preferred
Cash handling and member service experience is strongly preferred
Knowledge of credit union products, services and policies preferred
Company
Mid Carolina Credit Union
We take pride in being formed right here in Kershaw County, and strive to make the lives of our members easier and more rewarding.
Funding
Current Stage
Early StageCompany data provided by crunchbase