DC Department of Human Resources · 2 days ago
Associate Chief, Infrastructure Services
Washington, DC
Full-time
Onsite
Lead/Staff, Director/Executive
$150K/yr - $150K/yr
1+ years expThe DC Department of Human Resources is seeking an Associate Chief for Infrastructure Services to provide executive leadership and management of citywide technology programs. This role involves directing IT initiatives, managing infrastructure technology, and providing technical leadership to ensure effective operational service delivery for the District of Columbia government.
AdviceB2BEducationEmploymentHuman ResourcesManagement Consulting
Responsibilities
Directs the agency's efforts to evaluate, recommend and implement information and specific infrastructure technology management plans and systems for use by the agency and its components including technical, managerial, operations, and feasibility assessment
Coordinates the IT initiatives of the business unit managers into the cohesive IT plan for the agency
Discusses matters of a policy nature with the CTO and recommends major changes in IT program activities
Directs the selection, installation and maintenance of computer systems software and hardware for specific agency programs and computing infrastructure
Analyses operating systems, operating systems software and utilities supplied by the hardware manufacturer and/or other vendors to determine optimum configuration for the installation and impact on existing systems, systems design, programming, testing and operating procedures
Ensures the installation and maintenance of systems software and approval of appropriate testing of new or modified systems software
Directs systems designers, engineers and development staff in the deployment and operation of system software and utilities as related to application programs
Directs the design and implementation of customized system software required by the software installations
Provides technical leadership to both developmental and technical staff with regard to specific infrastructure services and program areas
Participates in the preparation of the information training materials for systems designers, engineers, programmers and operations personnel that describe effects and requirements for new and/or modified systems software
Organizes and conducts appropriate technical staff meetings
This position is responsible for supporting the management of various technologies, development, operations and modernization, including but not limited to those associated with financial, public safety, educational and infrastructure platforms and systems
The position will be utilized to provide project and program support to partner agencies with a responsibility for the management and modernization of mission critical technical infrastructure and applications that support the services within the District of Columbia Government
Such systems may reside at locations managed by OCTO, or other District Government agencies
The incumbent establishes and maintains communications regarding program and project execution with OCTO senior executive leadership, stakeholders, multiple agency directions, any subcommittees, and the Executive Sponsor
Acts as the first level of escalation for project issues that cannot be resolved within the project or program
Keeps the CTO or her/his designate informed of program resource requirements, ongoing project status, development, implementation or Operational risks
Conducts regularly scheduled weekly program and project measurement meetings to: ensure that all initiatives and projects are planned and executed within the defined project management methodology; coordinate with human resources, partner with executive stakeholders, contracting and procurement organizations to minimize project impacts; resolve deviations or impediments to the delivery of the mission; identify and accommodate dependencies among projects; review program and project deliverables in relation to commitments to ensure that deliverables pass quality assurance, customer satisfaction, and acceptance criteria objectives; and resolve conflicts in project scheduling, resource allocation, financial planning, dependency and execution
The incumbent is responsible for maintaining knowledge of current practices and trends in information technology and program management with emphasis on specific requirements of financial, educational, and telecommunications services and other affected industries
Establishes positive working relationships with OCTO, OCFO and interagency leadership, vendors, service providers, and program staff
Assists the CTO with technology management planning and improvement and in the identification of opportunities for revenue generation, IT resource consolidation, IT efficiencies, certifications, and leveraging existing technology and resources
Assists the Office of the CTO in its efforts to conduct information planning, develop information technology strategies, design information technology solutions that align with District strategic IT direction and standards, and develop information technology procurements
Serves as a top-level agency executive who provides direct strategic planning and management services to the CTO, other District Government agencies, and to Infrastructure planning staff
Deputy CTO may be required to travel, and to represent the CTO at specific events and meetings
May take on leadership role of other executive level staff and be prepared for a highly visible role in support of the agency and its mission critical functions within the District Government
Responsibilities will include some emergency management functions for the District's Emergency Response Plan
Provides technical assistance and counseling to CTO
Performs other related duties as assigned
Qualification
Required
Applicant must possess at least one (1) year of specialized experience equivalent to the grade 15 level
Specialized experience is experience which is directly related to the line of work of the position and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position
Preferred
A Master's degree (or equivalent experience) in a relevant technology field, engineering, systems management, computer science, or operations management is preferred
Project management certifications (e.g. 'Certified Project Management Professional' per Project Management Institute) are desirable
Company
DC Department of Human Resources
At the District of Columbia’s Department of Human Resources, we believe that people are the heart of public service.
10001+ employees
H1B Sponsorship
DC Department of Human Resources has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (9)
2023 (2)
2022 (1)
2021 (2)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Absala Mengestab
Chief Information Officer
Kristina Savoy
Chief Learning Officer
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