Consumer Direct Care Network ยท 1 day ago
Administrative Supervisor
Mesa, AZ
Full-time
Onsite
Entry, Mid Level
$59K/yr - $64K/yr
2+ years expConsumer Direct Care Network is a company dedicated to caring for people, providing services across 14 states in the USA. The Administrative Supervisor will monitor administrative duties, manage a team, and oversee payroll and customer service objectives to ensure positive business growth and client advocacy.
Health CareHome Health CareHospitalPersonal Health
No H1B
Responsibilities
Ensure team members provide excellent customer service to external and internal customers
Compile and report customer service and enrollment metrics to the management team, as assigned
Oversee daily enrollment, referral, payroll, and authorization functions to ensure accurate and timely payroll processing and claims submission
Supervise, train, and coach employees on standard operating processes and policies, and procedures
Conduct advanced reporting and oversight activities
Resolve escalated complaints from internal and external clients
Communicate effectively
Comply with applicable legal requirements, standards, and policies, and procedures
Exhibit an intermediate level of computer efficiency
Demonstrate effective problem-solving and decision-making skills
Monitor deliverables and ensure the timely completion of projects
Participate in and assign professional development and training activities
Collaborate with stakeholders regarding the delivery of services
Represent the company at stakeholder meetings, health fairs, and provider fairs
Market services to referral sources
Handles complex service programs and special projects
Bilingual preferred in various locations
Other duties as assigned
Qualification
Required
Be able to successfully pass a background screening
Ability to work flexible and/or extended hours, if needed, to meet the job requirements
Preferred
Associate's Degree preferred
2 years previous office experience preferred
Leadership experience preferred
Bilingual preferred in various locations
Benefits
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance
Company
Consumer Direct Care Network
Consumer Direct Care Network provides home and community-based services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Benjamin Bledsoe
President/CEO
Recent News
Company data provided by crunchbase