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Southern Bancorp · 1 day ago

Teller II - Hattiesburg, MS

Hattiesburg, MS, US

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Southern Bancorp is a Community Development Financial Institution dedicated to serving underserved communities. The Teller II/Universal Banker will provide exceptional customer experiences, manage branch operations, and help clients achieve their banking and investment goals through education and proactive outreach.

BankingFinanceFinancial Services

Culture & Values

Responsibilities

Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and delivering the utmost world class customer experience environment

Performs branch operations which may include managing cash devices such as the cash drawer, cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients

Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals

Champions new Universal Banker skills such as tablet utilization, account opening, and other key initiatives, helping customers as they learn new ways to bank leveraging all channels of banking

Educates clients on the usage of technology self-service options such as leveraging the Southern Mobile App, Southern.com, and ATMs to complete their banking needs whenever, wherever, and however they want

Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience

Qualification

Customer service experienceCash handling experienceMathematical aptitudeDetail orientedComputer operationMulti-taskingCommunity involvementFriendly demeanorConfidentiality

Required

High School diploma or equivalent

Minimum six months of customer service and cash handling experience

Strong customer contact skills to meet and greet the public in a friendly, courteous manner responding to a variety of situations in a professional manner

Maintain confidentiality of the Bank's records and customer transactions

Detail oriented, accurate, and able to multi-task; good mathematical aptitude

Ability to operate a computer terminal, 10 key, and other general office equipment

Willingness to be involved and represent Southern Bancorp through civic and community organizations