von Trapp Family Lodge & Resort · 1 day ago
IT Technician - Part time (16 hours/week), On-site
von Trapp Family Lodge & Resort is seeking a reliable and detail-oriented IT Technician to provide weekend support on-site in Stowe, VT. The role involves ensuring the smooth operation of information systems and network infrastructure to enhance guest experiences.
HospitalityLeisureLifestyle
Responsibilities
Respond promptly to IT requests submitted through the HotSOS ticketing system, as well as email and voicemail inquiries
Create, assign, and maintain user logins and passwords
Collaborate with third-party vendors to support and maintain property telephone, internet, and Wi-Fi systems
Troubleshoot and resolve technical issues, escalating or following up as needed to ensure timely resolution
Perform preventative maintenance, including cleaning and inspecting workstations, printers, and peripherals
Maintain accurate documentation of IT systems, processes, and issues
Assist with additional IT tasks or projects as assigned
Qualification
Required
Associate degree in Information Technology or a related field, or equivalent combination of education and 2–3 years of relevant experience
Proficiency with Microsoft Windows operating systems and general desktop/laptop support
Working knowledge of computer networking and troubleshooting principles
Strong problem-solving, communication, and customer service skills
Excellent attention to detail with the ability to multitask, organize, and prioritize effectively
Ability to work independently with minimal supervision, especially during weekend shifts
Company
von Trapp Family Lodge & Resort
A Little of Austria...A Lot of Vermont®! Situated on 2,500 acres in beautiful Stowe, Vermont, Trapp Family Lodge is a unique mountain resort featuring Austrian-inspired architecture and European-style accommodations.
Funding
Current Stage
Growth StageRecent News
2025-12-13
2025-09-13
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