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Selective Insurance · 3 days ago

E&S Litigation Claims Manager - Remote

United States

Full-time

Remote

Senior Level, Lead/Staff

$135K/yr - $204K/yr

10+ years exp

Selective Insurance is a midsized U.S. domestic property and casualty insurance company with a strong history of financial performance. They are seeking an E&S Litigation Claims Manager to manage a litigation claims unit, ensuring compliance with company policies while delivering superior customer service and resolving coverage issues.

FinanceFinancial ServicesInsurance

Responsibilities

Plans, controls and coordinates claims activity and workflow within claims unit/department in order to maintain the highest professional customer service and technical standards, and to ensure work is produced in a timely fashion and that all deadlines are met

Ensures the timely settlement of claims and maintains acceptable closing ratios for the department

Prepares operating budget for unit/department and monitors and controls expenses

Recommends claims procedural changes and plans, organizes and implements these changes in accordance with company guidelines. Keeps current on all changes affecting work production

Maintains override capability, authorizes settlements up to designated authority limits, and submits recommendations to designated officials for those claims in excess of authority level

Oversees combined loss ratio and productivity numbers and ensures they are in compliance with company standards

Oversees and controls allocated claims expenses

Provides performance management activities for personnel measured against business objectives and claims activity

Plans reviews and conducts claims reviews and settlement conferences. Mediates complaints and disputes regarding claim resolution

Must be able to drive an automobile to travel within territory. Car travel represents approximately 0-10% of employee’s time and a valid driver’s license

Qualification

E&S claims experienceClaims supervisory experienceComplex coverage analysisPerformance managementStrategic thinkingProblem-solving skillsTrend analysisKeyboarding proficiencyMicrosoft Office proficiencyCommunicationPresentation skillsTeam leadership