Client Delivery Specialist - Associate jobs in United States
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iCapital · 1 day ago

Client Delivery Specialist - Associate

iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications, assist clients with issues, and work on special projects to support the company's innovative environment.

Asset ManagementBankingFinancial ServicesFinTech
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H1B Sponsor Likelynote

Responsibilities

Analyze and explain portfolio performance results
Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
Perform analysis of private equity and hedge fund statements for input into the system
Work with clients and partners to resolve data issues
Help manage client onboarding, client account setup and training and day-to-day support and issue management
Perform system setup and configuration, new client setup, new financial account and asset set-up and classification
Assist in data feed management
Create custom reports based on client-specific needs
Liaise with the vendor partners for enhancements, and system and data issues
Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications
Establish operational effectiveness through the development and adoption of policies, procedures, and controls
Assess and act upon client and company needs proactively

Qualification

Financial instruments knowledgeWealth management experienceSoftware tools proficiencyMS Excel skillsProblem-solving skillsCustomer service skillsAttention to detailTeam collaborationAdaptability

Required

3-5 years of experience in a related field
Bachelor's degree from an undergraduate program
Excellent customer service skills and the ability to foster and maintain effective relationships
Strong understanding of financial instruments
Experience with RIA/Wealth management policies, procedures, and client service
Experience working with wirehouses or custodians
Organized and self-motivated with the ability to prioritize tasks and meet deadlines
Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
Comfortable with technology, software tools, and applications: Able to learn new software quickly
Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms
Experience with planning tools such as eMoney, MoneyGuidePro, or similar software
Strong MS Excel and PowerPoint skills
Basic knowledge of database concepts, and any type of programming
Working knowledge of Photoshop, HTML design, and/or similar tools
Knowledge of various financial products and indices, particularly: Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA
Alternative investments
Performance reporting calculations and methodologies
Portfolio management and rebalancing
How Family Offices, RIAs, and investment advisors work
Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal
Collaborative and able to thrive in a team environment while working independently
Able to learn quickly and adapt to an expanding environment

Benefits

Equity for all full-time employees
Annual performance bonus
Employer matched retirement plan
Generously subsidized healthcare with 100% employer paid dental
Vision
Telemedicine
Virtual mental health counseling
Parental leave
Unlimited paid time off (PTO)

Company

iCapital

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Innovating at the intersection of technology and investment opportunity, iCapital streamlines the integration of alternative investment strategies into client portfolios.

H1B Sponsorship

iCapital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (6)
2021 (10)
2020 (7)

Funding

Current Stage
Late Stage
Total Funding
$1.55B
Key Investors
Bank of AmericaTemasek HoldingsPing An Global Voyager
2025-07-10Private Equity· $820M
2022-06-23Corporate Round
2021-12-23Series Unknown· $50M

Leadership Team

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Dan Vene
Co-Founder & Managing Partner
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Nick Veronis
Managing Partner & Co-Founder
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Company data provided by crunchbase