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Cigna Healthcare · 1 day ago

Sr. Director, Client Services - EPIC - Evernorth - Remote

United States

Full-time

Remote

Director/Executive

$156K/yr - $260K/yr

8+ years exp

Cigna Healthcare is transforming care delivery for health systems nationwide through its Evernorth Health Services division. As a Sr. Director of Client Services, you will lead strategic EPIC conversion projects to enhance infusion care at home, ensuring successful implementation and collaboration among various teams.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Lead EPIC EMR conversion projects for health systems, focusing on infusion services

Serve as the primary consultant and trusted advisor to health system leadership

Design and implement best practices that optimize infusion workflows and project success

Develop and maintain project plans, timelines, and deliverables to ensure on-time execution

Facilitate collaboration across technical, clinical, and operational teams to achieve strategic goals

Identify risks and implement mitigation strategies to keep projects on track

Communicate progress, milestones, and outcomes to stakeholders with clarity and confidence

Travel up to 50% monthly to support client engagements and project delivery

Qualification

EPIC EMR implementationsHealthcare industry experienceProject management toolsEPIC certification(s)Communication skillsOrganizational skillsProblem-solving skills

Required

8+ years of experience in Admissions/Revenue Cycle with EPIC EMR implementations

Healthcare industry experience, specifically in infusion services

Proven success managing complex EMR projects with measurable outcomes

Strong understanding of EPIC modules and workflows, especially infusion care

Excellent communication, organizational, and problem-solving skills

Preferred

Bachelor's degree in Healthcare, Business, or Information Technology

EPIC certification(s)

Consulting experience with health systems and infusion companies

Proficiency with project management tools and Microsoft Office Suite

Benefits

Medical

Vision

Dental

Well-being and behavioral health programs

401(k)

Company paid life insurance

Tuition reimbursement

A minimum of 18 days of paid time off per year

Paid holidays

Company

Cigna Healthcare

We are a health benefits provider that advocates for better health through every stage of life.

Founded in 1982

Bloomfield, CT, US

10001+ employees

http://www.cigna.com

H1B Sponsorship

Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2025 (442)

2024 (335)

2023 (324)