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STYL Residential · 4 days ago

Lead Service Technician

San Antonio, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

STYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. The Lead Service Technician is responsible for the day-to-day maintenance operations at the property, including troubleshooting equipment, completing unit turns, and ensuring high standards of customer service for residents.

Property ManagementReal EstateReal Estate InvestmentResidential

Responsibilities

Schedule, monitor and perform preventative maintenance

Ensure that work order requests are delegated and completed promptly and professionally

Diagnose problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall and appliances

Maintain the premises of the building, office and grounds in clean and orderly condition

Complete move out inspections and adds relevant damage charges to Final Account Statement

Manages make ready duties on vacant units

Ensure residential units have been turned in a timely and efficient manner

Provide excellent customer service to prospective and current residents

Promptly communicate with maintenance leadership concerning all maintenance issues at the property

Manage dumpster corrals, trash enclosures/compactors as needed or directed

Provide on-call service when scheduled and perform emergency maintenance work when required

Assist the Supervisor with monitoring inventory of parts and supplies, enter purchase orders as required

Assist the Supervisor with scheduling and communicating with vendors and contractors

Uses mobile device to dispatch and complete service requests in a timely manner

Ensure adherence to the company's safety and hazard communications programs, policies and procedures

Inspects buildings and grounds to ensure safety and cleanliness and alerts the Maintenance Supervisor to items that need to be repaired

Participates in company-provided training such as fair housing, safety, non-discrimination, EPA, and harassment prevention

Performs other tasks or duties as directed and assigned

Qualification

HVACElectricalPlumbingEPA certificationCPO certificationRenovation experienceCustomer serviceMulti-taskingCommunication skillsIndependent work

Required

3+ years of experience in maintenance service for residential communities, other building maintenance or related trade is required

EPA certification Type I and II required

CPO certification required

Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents

On-call, after-hour emergency service may be required with on-call staff required to live within a minimum distance to the community for efficient response time

Reliable transportation and a valid driver's license

Excellent written and verbal communication skills

Must be highly motivated and able to work independently

Ability to use smart phone to assign work orders and for on-call requests

Ability to prioritize and multi-task

Hands-on repair and maintenance work constitute majority of time and duties

Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit