Esse Health · 1 month ago
Patient Service Representative - O'Fallon, MO
O'Fallon, MO
Full-time
Onsite
Entry Level
1+ years expEsse Health is the largest independent physician practice in the St. Louis Metropolitan area, serving nearly 130,000 patients. They are currently seeking a full-time Patient Service Representative to perform various administrative duties in their Gateway Asthma & Allergy office, ensuring positive interactions with patients.
FitnessHealth Care
Responsibilities
Answering the telephones
Scheduling patient appointments
Checking patients in
Collecting co-payments
Verifying insurance
Registering patients in the computer
Checking patients out
Scheduling follow up visit if needed
Balancing monies and verifying orders at day end
Enter physician-related charges into the computer
Billing of hospital/nursing home charges
Qualification
Preferred
Formal training which will probably be indicated by a high school diploma or equivalent
1 or more years of experience working with the public preferably in a healthcare setting
Knowledge of medical terminology
Knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc
Ability to recognize priority or emergency phone calls
Ability to communicate effectively with patients, both on the telephone and in person, including patients who are angry or upset
Ability to perform multiple tasks in a fast-paced environment
Proficient with Windows-based PC environment
Benefits
Multiple medical coverage benefits
Generous PTO policy + 8 paid holidays
401k match + profit sharing
Tuition reimbursement
Wellness program
Company
Esse Health
Esse Health is a medical practice offering health care services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-10-20Acquired
Leadership Team
Michael Castellano
Retired President and CEO
David Kearney
CFO
Recent News
2025-07-07
Security Week
2025-07-06
Company data provided by crunchbase