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Orlando City SC · 2 days ago

Strategy & Analytics - Business Analyst Assistant

Orlando, FL 32805, USA

Full-time

Onsite

New Grad, Entry Level

Orlando City SC is a Major League Soccer franchise based in Orlando, Florida. They are seeking a Business Analyst Assistant to contribute to the management of their ticketing and sponsorship CRM system, conduct market research, and generate reports to support decision-making processes.

Sports

Responsibilities

Assist in the tactical administration of the CRM system including reporting/dashboards, user management, data hygiene and data manipulation

Extract and query data from multiple sources to enable execution of marketing/sales/service campaigns, email distributions, etc

Utilize various sources to gather relevant data and information on industry trends and market dynamics and execute post-match and Season Ticket Member surveys

Update recurring reports across the business landscape, as well as analyze data, summarize findings and share actionable recommendations to key stakeholders

Analyze quantitative and qualitative data to identify patterns, trends, and insights that can inform strategic decision-making

Collaborate with cross-functional teams, including Marketing, Sponsorship Ticket Sales and Member Experience to understand data needs and requirements

Other Duties as assigned