CYB Human Resources ยท 1 day ago
General Manager
Tallahassee, Florida, United States
Full-time
Onsite
Mid, Senior Level
3+ years expCYB Human Resources is seeking a General Manager to oversee the operations of their automotive shop. The General Manager will be responsible for managing staff, coordinating estimates, and ensuring efficient workflow while reducing operational bottlenecks.
Human Resources
Responsibilities
Oversee and quality-control estimates produced by third-party or remote estimating vendors
Conduct on-site, time-sensitive (ASAP) estimates; coordinate with remote estimating partners; and negotiate estimates, supplements, and approvals with insurance carriers
Write, edit, supplement, and approve estimates as needed to ensure accuracy and insurer compliance
Serve as the primary point of contact for insurers regarding estimates, supplements, and approvals
Manage shop workflow, job prioritization, and production schedules
Assign work and provide direction to shop staff and technicians
Monitor job progress and resolve operational or workflow issues
Ensure required photos, documentation, and notes support estimates and payments
Coordinate parts ordering, supplements, and readiness for repair
Communicate expectations, priorities, and updates to shop employees
Act as the primary operational funnel, escalating only major issues to ownership
Support quality control, safety standards, and shop organization
Qualification
Required
High school diploma or equivalent
Proven Experience managing teams of at minimum 3 employees
Project Management Experience
Minimum of 3 years of estimating or shop management experience
Experience working with insurers and claim documentation
Strong estimating and insurance literacy
Shop workflow and production management experience
Leadership and decision-making skills
Ability to manage competing priorities
Clear, direct communication
Accountability and follow-through
Employee must be authorized to work in the United States and possess a valid driver's license
Preferred
Prior general manager, shop lead, or senior estimator experience
Familiarity with common estimating systems and shop management software
Company
CYB Human Resources
What We Do At CYB Human Resources, we specialize in partnering with small to medium-sized businesses to build strong HR foundations that drive growth and long-term success.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Katie Spadoro, PHR
Founder & CEO, Small Business HR Expert
Company data provided by crunchbase