Agile Lead - Markets CRM Platform jobs in United States
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Chase · 1 day ago

Agile Lead - Markets CRM Platform

Chase is a leading financial institution that offers innovative financial solutions. They are seeking an Agile Lead to oversee the delivery of CRM solutions, collaborating with teams and senior leaders to drive business impact and ensure alignment with the company's vision.

BankingFinancial Services

Responsibilities

Manage projects to meet client commitments and deadlines, maintaining well-documented product backlogs
Collaborate with Product Director and senior stakeholders to define and deliver a bold, achievable roadmap
Guide development teams in establishing and tracking data-driven metrics for agile delivery
Analyze, design, and implement efficient processes for product delivery and sprint planning
Foster a culture of cooperation and engagement through team-led practices
Produce clear and transparent project governance and reporting
Apply commercial awareness to balance costs and benefits
Support teams in adopting and improving agile practices
Communicate effectively with stakeholders at all levels
Drive continuous improvement through meaningful data and metrics
Resolve conflicting priorities and navigate delivery teams skillfully

Qualification

Agile delivery managementStakeholder communicationRisk awarenessCRM technology experienceData-driven metricsOrganizational skillsInterpersonal skillsCritical thinkingTeam playerSelf-motivated

Required

Hands-on experience managing all stages of the delivery life cycle in an agile environment
Strong organizational and prioritization skills with attention to detail
Excellent written and verbal communication skills to articulate complex ideas
Strong interpersonal skills, comfortable working with diverse audiences
Ability to develop effective relationships with key business partners
Demonstrated risk awareness and critical thinking skills
Ability to work independently and own issues to resolution
Flexible team player with a positive attitude in demanding situations

Preferred

Experience in technology areas such as eCommerce, pricing, trading, settlement, and CRM
Expertise in resolving conflicting priorities within delivery teams
Significant experience with agile software development in high-pressure environments
Ability to extract and analyze development metrics for continuous improvement
Degree level education or higher in a STEM subject
Strong documentation and organizational skills for stakeholder presentations
Self-motivated to achieve the best results for clients

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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Company data provided by crunchbase