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BECU · 1 day ago

VP Digital Banking

Washington, United States

Full-time

Hybrid

Senior Level, Lead/Staff

$215K/yr - $290K/yr

10+ years exp

BECU is a financial institution dedicated to serving its members and communities. As the Vice President of Digital Banking, you will shape BECU's digital ecosystem by driving strategy, innovation, and execution of online, mobile, and AI-powered experiences, ensuring a seamless and secure member interaction.

Banking

Responsibilities

Lead Digital Transformation: Drive the strategy behind BECU’s retail banking: OLB, mobile, and conversational AI—ensuring members experience seamless, personalized, and secure interactions across touchpoints

Build a Connected Digital Ecosystem: Bring teams, platforms, and partner systems together so tools, data, and insights flow seamlessly and support smarter decisions

Shape Digital Experience Platforms: Oversee how digital platforms are designed, built, and scaled so they deliver meaningful value, intuitive journeys, and continuous performance improvements

Measure What Matters: Track KPIs, OKRs, adoption metrics, and ROI to steer ongoing digital transformation and ensure every initiative delivers value. Integrate analytics deeply into decision-making to refine digital journeys and continually improve member satisfaction

Drive Agile Ways of Working: Enhance productivity, quality, and delivery velocity through agile practices and embed agile methodologies across teams and implement strong governance for change, release controls, and risk mitigation

Modernize Core Systems: Collaborate with Technology to shift legacy and core systems toward API driven, cloud native, scalable platforms aligned with enterprise growth. Ensure digital capabilities work together with operational needs, automating where it reduces friction and reinforcing first-line risk standards

Champion Accessibility & Inclusion: Ensure every digital solution is easy to use, inclusive, and accessible for all members, reflecting thoughtful design at every stage

Advance Emerging Tech: Explore and deploy technologies—such as AI, open banking, and evolving digital capabilities—that help BECU deliver smarter, faster, more connected services

Lead Vendor Strategy: Manage vendors to ensure solutions are secure, scalable, cost-effective, and aligned with long-term enterprise goals

Develop High Performing Teams: Build, mentor, and inspire cross functional teams that thrive on collaboration, innovation, and continuous improvement

Advise and Influence: Provide strategic guidance to executives, ensuring technology decisions and digital strategy are tightly aligned to business priorities

Qualification

Digital banking experienceCloud banking platformsAgile methodologiesDigital product managementAI/ML applicationsMobile technologiesAPIsDigital UX/UICommunicatorVisionary leaderLeadership experience

Required

Bachelor's degree in business, technology, or related field

10+ years of leadership experience

Ability to travel up to 40%, mainly to headquarters in Tukwila, as well as, to conferences and events as needed

Preferred

Seattle based candidates preferred

Industry experience in digital banking, fintech, or retail financial services

Proven success in leading agile digital transformations within a digital and/or retail banking environment

Expertise in cloud banking platforms (e.g., AWS, Azure, Google Cloud) and cloud native architectures

Strong understanding of mobile technologies, APIs, AI/ML applications, and digital UX/UI

Strong communicator and collaborator with executive presence

Experience navigating complex regulatory environments and driving change at scale

Advanced degree

Visionary leader with a passion for customer centric innovation

Skilled in agile methodologies (e.g., Scrum, SAFe) and digital product management

Benefits

401(k) Company Match (up to 3%)

4% annual contribution to your 401(k) by BECU

Medical, Dental and Vision (family contributions as well)

PTO Program + Exchange Program

Tuition Reimbursement Program

BECU Cares volunteer time off + donation match

Company

BECU

Glassdoor3.7

As a member-owned, not-for-profit financial cooperative, BECU is guided by the credit union philosophy of “people helping people.” In fact, putting people over profit guides our everyday business decisions.

Founded in 1935

Tukwila, Washington, USA

1001-5000 employees