Brightline · 2 weeks ago
Clinic Director (Hybrid - Westchester)
Remote (United States)
Full-time
Hybrid
Director/Executive
$175K/yr - $230K/yrBrightline is a premier national youth mental health provider, delivering high-quality virtual and in-person care to families when and where they need it. As Clinic Director, you will lead and support the performance and growth of multiple clinics while ensuring high clinical quality and operational excellence. This role requires strong clinical expertise in youth mental health and involves overseeing outpatient therapy teams and collaborating with corporate leaders on clinic health metrics.
Child CareFamilyHealth CareHome Health CareMental Health
Responsibilities
Serving as hiring manager for all therapists in the clinic, ensuring that all new hires meet Brightline’s high expectations for their role
Ensuring all new clinic hires are fully trained on all Brightline clinical protocols and approaches, and operational policies and procedures
Ensuring that all Brightline clinical and operational policies and procedures are followed with fidelity
Assessing ongoing development and training needs for the team
Partnering with the Director of Clinical Training and Quality and the VP of Care Strategy and Delivery on all clinical training enrichment needs
Partnering with the SVP of Operations on all operational training needs
Holding staff compassionately accountable for meeting performance expectations, including implementation of our tiered performance management practice (includes performance improvement plans and peer review), as needed
Overseeing peer consultation in weekly-biweekly team meetings to ensure clinical excellence and align with best practices
Providing clinical quality oversight to all clinic providers to ensure alignment with best practices, the state of the science, and Brightline’s clinical care protocols
This will include regular chart audits and feedback to providers
Providing managerial oversight to all clinical managers and supervisors within their purview to ensure alignment and consistency in approach across teams
Meeting 1:1 with all providers at least biweekly to review clinical care and documentation, caseload, productivity, engagement, and operational needs (e.g., tool use)
Providing supervision to pre-licensed therapists, including review of and co-signature on clinical documentation
Collaborating cross-functionally with Brightline corporate leaders and other stakeholders on key metrics and levers that indicate overall clinic health and success, including clinical (e.g., quality, care outcomes, standards of practice), operational (e.g., profit & loss, utilization/capacity), people (e.g., retention, employee satisfaction, employee development), and growth (e.g., new member leads, conversion) domains
Owning root cause analysis of identified concerns related to the clinic and collaborating with Brightline corporate team on the identification and implementation of subsequent solutions
Proactively identifying opportunities for improvement from clinical, operational, people leadership, or growth perspectives and collaborating with the Brightline corporate team on any potential new initiatives
Monitoring and overseeing the management of clinic office schedules, supplies, and other day-to-day needs
Timely issue resolution for concerns raised by members, clinic staff, or other stakeholders
Overseeing management of physical space needs (e.g., building management) or related concerns in partnership with the office manager
Providing and overseeing care for youth within our specialty care offerings (psychological testing, Anxiety & OCD clinic, Attention & Behavior clinic) and general outpatient care. Youth will present with a wide variety of presenting concerns, including but not limited to anxiety and obsessive compulsive disorder, behavior and impulse control disorders, body focused repetitive behaviors
Providing excellent evidence-based interventions for youth and families, including but not limited to cognitive behavioral therapy (CBT), exposure and response prevention (ERP), parent management training (PMT), dialectical behavior therapy (DBT), habit reversal training (HRT), and other empirically supported interventions
Conducting diagnostic evaluations and psychological testing for common youth concerns, such as anxiety, depression, ADHD, behavioral issues, trauma, learning disorders, autism, and other similar presentations
Demonstrating strong knowledge of current clinical research and a commitment to staying updated on the latest empirical advancements
Demonstrating a clear understanding and deep commitment to ethical standards of care
Direct clinical care will not exceed 50% of the role and will reduce over time as the clinic grows
Partnering with our Marketing and Client Success teams to build and nourish relationships with key stakeholders (e.g., hospitals, pediatrician groups, payors, and schools)
Organizing and leading community engagement efforts (e.g., informational/psychoeducational speaking engagements at schools or other medical offices) in collaboration with Brightline’s corporate partners
Overseeing community engagement efforts led by other members of the clinic staff
Qualification
Required
PhD or PsyD required
Psychologist license to practice with particular expertise in child and adolescent behavioral health evaluation, testing, and interventions
Experience with being responsible for a clinical programs, specifically building and leading programs of care, leading and training teams of providers and clinic staff
Ideally served as Executive Director, Clinic Director, Program Director, or equivalent
Exceptional skills to adapt, develop, communicate, launch, and evaluate clinic processes
Experience having provided clinical supervision for associates level or post-doc clinicians
Knowledge of local, state, and federal regulations related to the location of the clinic
Strong analytical skills in making data-driven decisions and quickly understanding dashboards and other business intelligence tools
Ability to influence cross-functionally and be an effective thought partner for peers and centralized support leaders
Ability to build strong relationships with a range of external and internal stakeholders
Strong understanding of people leadership principles, practices, and procedures
Passion for our mission to redefine behavioral health for children and their families
Outstanding written and verbal communication to influence and inspire teammates and other stakeholders
Excellent time management, organizational, and interpersonal skills
Adept using and adapting to multiple tool platforms, including health record systems and communication/project management systems
You are located within a daily commutable distance to Westchester County, NY (White Plains)
Preferred
Previous experience with startup environments and building teams and systems from the beginning strongly preferred
Experience in a high-growth, multi-site healthcare environment strongly preferred
Benefits
Health Coverage: Medical, dental, and vision insurance, plus life and long term disability coverage and a flexible spending account (FSA)
Time Off: Paid time off, paid sick time, 12 paid holidays, and paid parental leave
Financial Wellness: 401(k)*
Stipends and Reimbursements: Work from home stipend, health and wellness stipend, professional development reimbursement, commuter benefits, cell phone and internet reimbursement, and licensure maintenance support
Work Environment: A collaborative, clinician-led culture that fosters connection, support, and community
Company
Brightline
Brightline is a med-tech company that provides behavioral healthcare services for children and their families.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$212MKey Investors
Northwell HealthKohlberg Kravis RobertsGoogle Ventures
2022-07-12Series C· $10M
2022-03-29Series C· $105M
2021-06-16Series B· $65M
Leadership Team
Naomi Allen
CEO and Co-Founder
Giovanni Colella, MD
Co-Founder and Executive Chairman
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